Maha Michael

Enthusiastic and driven recent college leaver with practical experience in fast-paced customer service roles and a strong team ethic developed through participation in football and netball. Committed and goal-oriented, having completed a 10K run in July 2024 to raise £600 for Cancer Research UK.

Employee at McDonald's (2024-01 – Present)

Developed excellent customer service, teamwork, and time-management skills in a fast-paced environment while ensuring high standards of cleanliness, food safety, and customer satisfaction.

• Trained across all departments including front counter, kitchen, and drive-thru
• Awarded a Certificate of Excellence for outstanding customer service

Support Worker (Placement) at Wyre Forest School (2024-01 – 2025-06)

Gained valuable experience supporting young individuals with severe disabilities, developing strong communication, empathy, and problem-solving skills while promoting independence and inclusion.

• Completed 110 hours work experience during Level 2 Health & Social course
• Developed communication, empathy, and problem-solving skills

Nursery Assistant (Placement) at Little Acorn Nursery (2025-01 – 2026-06)

Assisted staff with planning and running fun, age-appropriate activities to help children learn through play, while making sure the environment was safe, welcoming, and engaging.

• Supported children's social, emotional, and physical development
• Helped with daily routines such as mealtimes, hygiene, and outdoor play
• Built strong communication skills when working with staff, children, and parents
• Gained understanding of safeguarding and early years practices

Diploma in Early Years Level 2

BTEC Level 2 in Health & Social

BTEC Level 1 in Dance

Functional Skills in Mathematics