Nandoca (co-ordination & floor) - Nando's - Nando's Mile End, Nandos Liverpool Street station & Stratford Westfield
(2025-11 - 2026-04)
- Cooked & Prepared sides as well as chips
- Made daily prep
- Clean, Sweep and mop back of house section as well as front of house
- Arriving early and leaving late for opening and closing the restaurant.
- Serve customer food, clear plates, clean tables, help solve any customer queries
- Worked efficiently with team in a fast paced environment.
- Made recommendations and pushed for sales as well as feedback when possible.
Waiter - Sunam restaurant - Blackpool
(2024-06 - 2025-01)
- Managed table settings for optimal dining experience.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Delivered excellent customer service through friendly and polite interaction.
- Remained calm under pressure for better performance during peak hours.
- Maintained knowledge of menu items, leading to accurate order taking.
- Explained dish components clearly to inform customers' decisions.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Accommodated special dietary requests, enhancing customer dining experience
- Worked collaboratively with kitchen staff for efficient service delivery.
- Accurately took orders, making menu recommendations as appropriate.
- Checked frequently on guest needs.
- Memorised complete menu and offered guests knowledgeable suggestions.
Sales representative - Sales IQ - London
(2024-01 - 2024-02)
- Fostered strong customer relationships through exceptional service.
- Developed comprehensive knowledge of product offerings to facilitate customer decisions.
- Conducted market analysis to anticipate future trends and adjust strategies accordingly.
- Resolved customer concerns promptly to maintain satisfaction.
- Adapted sales techniques to specific clients and promoted products based on client needs.
Sales representative - IBA Global - London
(2023-10 - 2023-11)
- Strengthened brand reputation with impeccable professionalism and integrity
- Pioneered innovative sales strategies for increased market penetration
- Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
- Built lasting relationships with clients through customer service interactions.
Festival steward - 8 hours events and education - the old coroners, London
(2022-11 - 2023-01)
- Maintained cleanliness and orderliness of dining area by performing regular sweeping, mopping and table setting tasks.
- Participated in training sessions for enhanced professional development.
- Executed safety protocols with daily safety checks.
- Adhered to health and safety regulations to maintain a safe working environment.
- Addressed customer complaints promptly.
- Collaborated with team members for efficient workflow
- Conducted inventory management.
- Handled special needs of children, elderly and individuals with disabilities.
- Managed traffic flow and safety protocols to help attendees move about safely.
- Managed night patrols and safety checks to make sure everything runs smoothly and to keep up do date with my team.
- Assisted/ helped performers with what they needed to make sure they can take part without trouble. Eg. Food/ water break requests and inquiries etc.
- Managed the flow of people during the parade so everyone could move safely.
Publicist Work Experience - Media publication studio - London
(2017-11 - 2017-12)
- Created engaging press releases and promotional materials, generating positive publicity.
- Conducted thorough research on competitors' activities, staying ahead in the industry landscape.
- Crafted compelling brand messages to increase audience engagement.
- Wrote articles
- Designed a website from scratch for news coverage and article publishing
- Worked with professional publicists.
Teaching Assistant Work Experience - Primary school - London
(2016-04 - 2016-05)
- Led small group sessions for enhanced focus on challenging topics.
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Managed administrative tasks, aiding smooth running of the class.
- Supported classroom teacher with behaviour management.
- Assisted children individually and in small groups to help them with assignments and subject being taught.
- Assisted in conducting assessments to determine student understanding of subjects.
- Ensured safety of pupils during extracurricular activities for an accident free environment.
- Supervised students in classrooms, halls, cafeterias and school yards providing safe, supportive environment.
- Offered one-on-one guidance to struggling students for improved academic performance.
- Oversaw students during breaks to maintain safe environment.
- Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
- Offered students personalised support during in-class activities and projects.
- Encouraged students to work together to complete projects and solve problems.
