Mai Joix

Hello! I'm Amy-Joy Thomas (Mai), Arts Honors / Production Graduate of Arts University Bournemouth (AUB) and current Brighton and Hove local with an ever-increasing and dedicated experience in intuitive, creative retail, supervisory assistance, and stock management. I am well-versed and confident in sales/targets whilst tailoring customer experience uniquely for each individual's experience.

Currently, I am looking to put my experience in retail, sales, and merchandising into a competitive, and creatively exciting company where I can push for achievements and excellence.

Cinema host, front of house and stock assistant - CINEWORLD

(2025-05)

• Delivery of hot and cold food (health, safety, and allergen standards trained)
• Meeting and greeting guests and assisting in booking and scheduling: tailoring their experience to the best quality
• Cleaning / deep cleaning duties. Fully trained in: Health and safety with chemicals, food allergens, personal protective equipment, personal hygiene and sanitisation, contamination and infection control prevention
• Health and Safety trained: moving and handling of heavy goods/stock, Fire evacuation and first aid assistance
• Data protection, Security trained. Cash handling and cashing up trained
• Stock assistance training (on going) – Date rotation, stock counting and logging, along with delivery hand overs and stock counting / sorting

Sales Assistant / Supervisor - Tidal Vape Ltd - Bournemouth, Dorset

(2024-09 - 2025-02)

• Retail advisor: sold and advised on a variety of vape products, recreational options, and tobacco alternatives; general floor presence and interacting with customers regularly
• Upsell Training: thorough knowledge of products and how to advise on product combinations for the best packages completed through online workshops
• Sales training: Understanding the management of a sales target for hourly and daily reports to the Store Lead and upper management/area managers
• Open and closing store: Handled keys and duties pertaining the opening of the shop systems such as the till for daily targets, 'facing up' products to ensure the shop was presentable and clean. Stock room organisation and maintenance. Stock counting for our online log system, and closing duties such as cashing up / earnings reports to area manager and breaking down of any rubbish and waste for weekly collection. Locking up the shop with a checklist such as alarms being set and electronics being
• Challenge 25: the selling and distribution of products and services that require thorough ID checks through the valid legal options

Supervisor - Geek Retreat - Bournemouth

(2020-09 - 2021-12)

Geek Retreat (Bournemouth): Social media manager, games/floor supervisor, food preparation and sales management

• Ordered products from wholesale and shelf stock for the store: managed deliveries and front-facing design for merchandise and products
• Ran, created self-written, and designed one-shots and managed games for ages 8-12, 13+, and 18-40+ both for teaching and recreational entertainment
• Managed social media page, including photography, sponsored posts for advertising events, and deals in-store
• Aiding in vetting/ hiring process, coaching, and teaching new staff members. (health and safety, data protection and sales targets.)
• Closed shop with manager: managing tills, float, and daily earnings and reports
• Advised on a variety of mainstream gaming brands and goods
• Food prep and cooking: manned and maintained food preparation and cooking
• Cash handling and target admin

Receptionist - Withdean Sports Complex - Brighton, East Sussex

(2019-04 - 2019-08)

• Secretary in front of house: organizing customer tickets for classes and registry at an average of 15 classes a day for 20-30 clients per lesson, taking phone calls with a confident service attitude to ensure membership sign-ups, concerns, or cancellations were handled with care and accurately recorded
• Cashing up and cash handling (twice a day)
• Closing down stations and cleaning
• Barista trained: variety of cold and hot drinks
• Offering general advice and instructions for gym gear and merchandise

Cleaner - NViro - Brighton, East Sussex

(2018-01 - 2019-03)

NViro - Children's school cleaner

• Handled section of Year 5: 6 classrooms, hallways, bathrooms, teachers lounge area and library
• Involved in summer deep cleans
• Closed down / locked doors
• Worked within work regulations of ensuring child safety and absence of recording devices when on shift - no phones and security checks
• COSHH trained

Cinema Host/Runner and Bar staff - Everyman Cinema - Birmingham

(2016-02 - 2016-11)

• Managed Bookings of cinema screenings online and through cinema kiosk system
• Greeted and aided customers to their screenings and seats as well as ticket checks on age-restricted films
• Worked on kiosk and bar serving a variety of hot drinks (coffee options) as well as snacks such as popcorn and hot foods. Delivered food from kitchen to outside sitting areas and into cinema screens
• Cashing up and cash handling
• Closing down stations and cleaning communal, toilets and bar

Host, Runner, Cleaner, Front of House Bartender - The Studios - Venue hire and catering - Birmingham

(2017-07 - 2018-01)

Sales retail assistant, Makeup Artist, Commission training - John Lewis - Birmingham New street

(2017-01 - 2017-05)

Urban Decay (John Lewis) SALES EXPERIENCE (5 month Maternity leave coverage)

Bachelor's Honors degree in Arts - Arts - Arts University Bournemouth (2019-09 - 2023-06)