System Administrator at Theni Anandham (2026-03 – Present)
- Managed installation, configuration, and maintenance of desktops, laptops, and IT systems
- Monitored and supported LAN/Wi-Fi networks to ensure smooth connectivity
- Provided end-user technical support and resolved issues within defined timelines
- Installed and maintained Windows OS and business applications
- Handled user account management, access control, and password resets
- Implemented antivirus and basic security measures to protect systems
- Maintained IT asset inventory and documentation
- Troubleshot hardware issues (PCs, printers, scanners)
- Coordinated with vendors for IT procurement and maintenance
System Administrator at Pleasant Systems (2024-05 – 2026-03)
- Installed and configured Windows OS environments using standardized deployment workflows
- Resolved hardware, software, and LAN issues within SLAs, maintaining 95%+ first-call resolution
- Managed user accounts, access control, and endpoint security in compliance with IT policies
- Performed routine maintenance including patching, antivirus updates, and performance monitoring
- Maintained backup procedures ensuring zero data loss incidents
- Documented incidents, asset inventory, and system configurations for audit readiness
System Administrator at Precision Infomatics (2022-12 – 2024-04)
Onsite: Sundaram Fasteners Ltd (Dec 2022 – Jun 2023) · JK Fenner Ltd (Aug 2023 – Mar 2024)
- Managed IT infrastructure for 270+ endpoints and 50+ network printers
- Administered and supported enterprise IT infrastructure in a manufacturing environment, ensuring high system availability
- Managed servers, desktops, and production systems to maintain maximum uptime
- Configured and maintained Windows Server, Active Directory, DNS, and DHCP services
- Managed and monitored network infrastructure including routers, switches, and firewall configurations
- Ensured stable LAN/WAN connectivity across plant and office locations
- Provided L1/L2 technical support and resolved hardware, software, and network issues
- Supported ERP and industrial applications to ensure uninterrupted production operations
- Handled user account management, access control, and group policy administration
- Implemented cybersecurity measures including antivirus, firewall, and regular patch updates
- Monitored system performance and proactively performed preventive maintenance
- Managed data backup, recovery processes, and ensured data integrity and availability
- Maintained IT asset inventory, licenses, and documentation of systems and processes
- Coordinated with vendors for hardware maintenance, IT services, and SLA management
- Collaborated with cross-functional teams to support business and production requirements
- Assisted in IT audits and ensured compliance with organizational policies and standards
