Manan Pandier

Engineering Management graduate (M.Sc.) with a strong, practical background in fast-paced warehouse operations, transport coordination, and team leadership. Proven track record of stepping up in high pressure environments whether that's managing a client base of 3,500+ corporate accounts or coordinating time critical fleet dispatches. Combines an analytical, problem-solving mindset with hands-on experience keeping a busy transport yard running safely, efficiently, and on schedule.

Ready to bring this blend of tactical execution and leadership to a supervisor or management role.

Transport & Logistics Coordinator (Promoted) at Evri (2024-11 – Present)

• Coordinate the daily allocation of trucks and trailers to ensure efficient movement of high parcel volumes and on-time departures from the Nottingham depot.
• Manage the arrival and departure of HGV/LGV drivers, coordinating bay assignment, yard traffic, and dispatch schedules to keep operations running smoothly.
• Carry out gatehouse checks and trailer inspections, ensuring vehicles, loads, and documentation meet safety and legal compliance requirements before departure.
• Work in a fast-paced, time-critical environment, resolving operational issues quickly to meet strict departure deadlines and service level agreements (SLAs).
• Promoted from Logistics Operative in recognition of strong performance, reliability, and ability to take ownership of transport operations.

Lead Customer Retention Specialist at Patterns LLC (2024-03 – 2024-08)

• Revenue Optimization: Secured 25L INR in monthly revenue by managing 3,500+ global corporate accounts across the US, UK, and ANZ.
• Strategic Engagement: Expertly developed personalized loyalty programs and resolved complex concerns to foster long-term client relationships.

Team Lead – Operations at Concentrix (2023-02 – 2024-02)

• Team Leadership: Spearheaded the training and management of 3 Subject Matter Experts team with 50+ members, in customer excellence and operational efficiency.
• Operational Impact: Monitored and analyzed KPIs, successfully reducing operational delays by 15% over a 9-month period.
• Compliance: Acted as the primary escalation point for complex issues, ensuring 100% compliance in high-value transactional processing.

Supervisor – Engineering Division at Paragon Mech Industries (2022-05 – 2023-02)

• Workflow Leadership: Directed cross-functional engineering teams to optimize production workflows for plant machinery, maximizing output for manufacturing.
• KPI analysis: Analyzed operational reports to track resource allocation and ensure manufacturing targets were met within strict deadlines.

Lead Intern at Gujarat State Fertilizers and Chemicals Ltd (2019-08 – 2019-09)

• Operational Leadership: Spearheaded a group of 10 interns in the Caprolactam production division, coordinating with plant engineers to monitor high-pressure chemical processes.
• Process Analysis & Observation: Analyzed industrial distillation and reaction units to understand large-scale manufacturing workflows and chemical safety protocols (HSE & LOTO).
• Technical Reporting: Developed daily operational reports for senior plant managers, focusing on equipment efficiency and safety compliance within a hazardous environment.

MSc in Engineering Management – Nottingham Trent University (2023-09 – 2025-09)

BEng in Mechanical Engineering – G.S.F.C University (2019-07 – 2022-05)

Diploma in Mechanical Engineering – S.B Polytechnic (2016-07 – 2019-07)