Dynamics Analyst
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I am a seasoned Business Analyst and Dynamics 365 CRM Consultant with over 6 years of experience delivering strategic CRM solutions, digital transformation, and business process improvements across various industries in the UK. My expertise lies in Microsoft Dynamics 365, Power Platform, Agile project delivery, and stakeholder engagement. I have a proven track record of implementing full-cycle CRM solutions, automating workflows, and enhancing data transparency using tools like Power BI and Power Automate.
Passionate about leveraging emerging technologies such as AI and Copilot, I excel in aligning technical solutions with business strategies to drive impactful results. With certifications in Microsoft Dynamics 365 Fundamentals CRM and advanced business analysis, I am committed to delivering innovative solutions that optimize processes and improve organizational efficiency.
Experienced Business Analyst & Dynamics 365 CRM Consultant with over 6 years delivering strategic CRM, digital transformation, and business process improvement solutions across diverse industries in the UK. Proven expertise in Microsoft Dynamics 365, Power Platform, and Agile project delivery. Skilled in requirements gathering, stakeholder engagement, system configuration, and cross-functional collaboration.
Proven track record of delivering full-cycle CRM solutions, driving business value from discovery and design through implementation and enhancement phases.
I hold a Master's degree in International Human Resource and Performance Management from SKEMA Business School, France (2019–2020), and an MBA in Human Resource Management from Vikrama Simhapuri University, India (2012–2014). Additionally, I earned a Bachelor's degree in Mathematics, Electronics, and Computer Science from Sri Venkateswara University, India (2009–2012).
