Mandy Marsh

I am excited to bring my skills and experience to the administrative role. With a solid background in office management, scheduling, data entry, and customer service, I thrive in environments that require multitasking and attention to detail. My proficiency with office software (Microsoft Office, Google, SIMS, and other Management Information Systems, etc.) and familiarity with various administrative tools allows me to manage tasks efficiently and contribute to smooth daily operations.

I have good communication and interpersonal skills through years of working with diverse teams and clients, which helps me effectively address issues, answer queries, and provide support as needed. My commitment to excellence in time management, problem-solving, and collaboration makes me confident in my ability to assist with administrative functions, and contribute to the overall success of the organisation.

Administrative Assistant - Recruitment agencies

(2025-01)

Administrative Assistant - Hornsea Burton Primary School

(2014-09 - 2025-01)

I am excited to bring my skills and experience to the administrative role. With a solid background in office management, scheduling, data entry, and customer service, I thrive in environments that require multitasking and attention to detail. My proficiency with office software (Microsoft Office, Google, SIMS, and other Management Information Systems, etc.) and familiarity with various administrative tools allows me to manage tasks efficiently and contribute to smooth daily operations.

I have good communication and interpersonal skills through years of working with diverse teams and clients, which helps me effectively address issues, answer queries, and provide support as needed. My commitment to excellence in time management, problem-solving, and collaboration makes me confident in my ability to assist with administrative functions, and contribute to the overall success of the organisation. I am eager to bring my dedication, organisational skills, and strong work ethic to your team and support the administration department.

Area Supervisor - East Riding of Yorkshire Council – Accommodation Services

(2012-01 - 2014-09)

My role was to supervise and support caretakers and cleaning staff working on a wide range of sites within a specific geographical area, such as schools libraries etc. Recruit and select staff, review and evaluate training. Ensure staffing levels and resources met organisational requirements.

Support Service Assistant - East Riding of Yorkshire Council

(2004-01 - 2012-01)

This role involved taking calls for repairs to local authorities buildings. Data entry, raising orders, paying invoices and post. Maintaining an adequate audit trail to verify performance, ensuring records were secure.

Pre-Legal Team Leader - Redcats UK – Call centre

(1999 - 2004)

My role was to ensure the team achieve their individual and team targets, whilst ensuring that service standards and operational requirements are met, reviewing the teams performance against agreed performance measures.

Customer Care Advisor - Redcats UK – Call centre

(1994 - 1999)

The Customer Care role involved dealing with inquiries via telephone and written correspondence. Advising customers on their credit limits, balance and debt queries.

Painting and Decorating - Youth Training Scheme

(1990 - 1994)

English Language – Written - Mortimer Comprehensive School (1987 - 1987)

English Literature - Mortimer Comprehensive School (1987 - 1987)

Humanities - Mortimer Comprehensive School (1987 - 1987)

Art - Mortimer Comprehensive School (1987 - 1987)

City and Guilds – Numeracy Level One - Mortimer Comprehensive School (1987 - 1987)

Elementary Typing - South Tyneside College (1989 - 1989)

Secretarial Course - Communications - South Tyneside College (1990 - 1990)

Word Processing - South Tyneside College (1990 - 1990)

RSA 1 – Typing - South Tyneside College (1990 - 1990)

Secretarial - South Tyneside College (1987 - 1990)