Manisha Koochana

Enthusiastic and reliable retail and customer service assistant with experience in both shop floor retail and food service environments. Skilled in delivering excellent customer experiences, handling transactions accurately, and working efficiently under pressure.

Retail Assistant / Cashier - Pentonville Stores - Newport

• Processed cash and card payments accurately using till systems
• Delivered friendly and professional customer service
• Assisted customers with product enquiries and purchases
• Maintained store cleanliness and visual standards
• Balanced tills and handled end-of-day cash reconciliation
• Supported team members during busy periods
• Provided efficient service in a fast-paced environment
• Resolved customer issues calmly and professionally

Team Member (Sandwich Maker & Front Counter Assistant) - Greggs - Cardiff

• Prepared sandwiches and food items efficiently while maintaining high hygiene standards
• Served customers at the front counter, taking orders and processing payments
• Delivered quick and friendly service in a high-volume environment
• Maintained cleanliness of work areas in line with food safety regulations
• Managed stock levels and restocked items as needed
• Worked as part of a team to meet service targets during busy periods
• Handled customer queries and ensured a positive experience

MBA - Finance - Kakatiya University

Bachelor of Commerce (B. Com) - Computer Applications - Chaitanya University