Maram Mubarak

Enthusiastic hardworking individual with dedication to deliver a memorable fantastic customer service. confident assertive and helpful

Sales assistant - petite bateau store - kings road

(2022-12 - 2023-12)

Responsible for ensuring that every customer has an exceptional experience in store. Offer genuine, informed advice and influence customer decision making based on understanding of what they wanted exactly, show friendly manner which will be used to build relationships with each customer and secure long term repeat business.

Hotel Receptionist - London Court Hotel - Kensington

(2021-12 - 2022-11)

• Provide a welcoming and accommodating service to all guests
• Perform check-in and check-out duties while maintaining a professional, helpful and friendly attitude, promoting the services and facilities available to guests within the hotel and maximise revenue by up-selling current promotions
• Liaising with other departments like housekeeping, reservation and maintenance
• Monitor room allocations and process invoices and payment

Fashion Sales Assistant - Harvey Nichols - Knightsbridge

(2015-09 - 2016-07)

Responsible for ensuring that every customer has an exceptional experience in store. Offer genuine, informed advice and influence customer decision making based on understanding of the products making and quality. show friendly manner which will be used to build relationships with each customer and secure long term repeat business.

Bachelor's degree - Accounting and management - Yarmouk university (2005-09 - 2009)

NVQ Level 2 - Hairdressing - Kensington and Chelsea College (2014-09 - 2015)