Marcela Negrila

Dynamic and adaptable Executive Assistant with over 8 years of experience supporting senior leadership in fast-paced, global creative environments. Recognized for exceptional organizational skills, proactive problem-solving, and the ability to manage complex schedules and international travel arrangements. Demonstrates a strong commitment to team collaboration and continuous improvement.

Executive Assistant to SVP Global Creative & Executive Creative Directors and Admin Manager - Merlin Entertainments (Merlin Magic Making)

(2017-06)

Provide dedicated 1:1 support to the SVP Creative Director and Executive Creative Directors, along with general support to Senior Creative Directors.

• Manage complex international travel arrangements, including flights, accommodations, visas, and transportation.
• Coordinate multiple international calendars and schedule quarterly Creative Reviews with senior leadership.
• Disseminate communications on behalf of the Group Creative Director and handle gatekeeping responsibilities.
• Collaborate with IT to ensure the creative team has necessary hardware and software.
• Organize team Inspiration Days and manage financial aspects such as cash advances and temporary credit card increases.
• Oversee onboarding processes for new hires and compile data for Quarterly Business Review presentations.
• Conduct research to support creative projects and manage budgets, invoices, and purchase orders using Netsuite, Coupa and Sage.
• Lead the refurbishment of creative meeting spaces to enhance team productivity.
• Develop actionable plans, make decisions, and evaluate results for the Admin team.
• Delegate tasks, manage performance, and conduct regular reviews.

Central Support Administrator – Creatives & Production - Merlin Entertainments (Merlin Magic Making)

(2015-03 - 2017-06)

• Arranged comprehensive travel bookings for the Studios team, including flights, hotels, and car rentals.
• Managed diaries, processed purchase orders using Sage, and approved invoices.
• Handled reception duties, coordinated couriers, processed expenses, and ordered office supplies.
• Organized castings, sittings, and meeting room bookings, ensuring seamless operations.

Operations Sales Assistant - Merlin Entertainments (SEA LIFE London Aquarium)

(2013-01 - 2015-03)

• Engaged with customers to promote combination tickets, guidebooks, memberships, and extra tours.
• Processed various payment methods and managed school and group bookings.
• Participated in stock control and managed queue lines to enhance visitor experience.

Team Leader - Manpower UK Limited (The London 2012 Shop)

(2012-07 - 2012-09)

• Oversaw daily operations, including cash control and stock management.
• Addressed customer complaints, processed refunds, and managed exchanges.

Supervisor / Barista - Starbucks Coffee, One Canada Square, Canary Wharf, London - London

(2010-05 - 2012-06)

• Managed cash handling, trained new employees, and ensured sales targets were met.
• Handled stock orders, monitored attendance, and processed payroll.
• Delivered exceptional customer service and prepared beverages to company standards.

BA (Hons) - International Business Management - Royal Docklands Business School, University of East London (2009-09 - 2012-06)

Mathematics and Computer Science - 'Andrei Mureșanu' College, Brașov, Romania (2005-09 - 2009-06)