Margaret Etim

Efficient Administrative Virtual Assistant and Customer support specialist with over 3 years of experience supporting and ensuring smooth business operations. Profficient in managing calendars, handling Email correspondence, coordinating projects and delivering excellent customer experience. Adept at multitasking, problem solving, and maintaining confidentality working independently or as part of a team.

Passionate about improving productivity, streamlining workflows, and contributing to organisational success through professionalism, realibility and effective communication.

Virtual Assistant - Administrative & customer support at Digitalwitch [consulting] (2026-01 – Present)

• Manage and maintain executive calendars, ensuring appointment deadlines are scheduled efficiently.
• coordinating email communication, responding promptly to inquiries and escalating critical issues when necessary.

Sales Representative at Akisem Production Company [Sales Rep] (2025-03 – 2025-12)

• Surpassed sales targets by 20% through strategic client outreach and relationship management.
• Developed tailored sales presentations and proposals, aligning with client-specific needs and preferences.
• Maintained a portfolio of 30+ clients, ensuring consistent communication and follow-ups that resulted in repeat business.

Virtual Assistant at Freelance Virtual Assistant (2024-04 – 2025-03)

• Scheduled appointment and maintained calendars
• Provided administrative support to clients and team members
• Communicated with clients via email, phone, and chat
• Coordinated tasks using tools such as Asana, Trello, and Slack.

B.N.Sc in Nursing – University of Uyo, Uyo, Akwa Ibom