Virtual Assistant | Brand Management | IT & Operations Specialist
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A highly driven, multi skilled professional combining a strong background in Technical IT Support, Digital Branding, and Virtual Assistance with extensive hands-on experience in retail, logistics, and customer service. As an active athlete and fitness enthusiast, I bring high energy, discipline, and stamina to everything I do. I am deeply passionate about contemporary fashion trends and digital brand management, utilizing my tech savvy skills to streamline workflows, manage digital assets, and deliver exceptional customer experiences.
Technical Virtual Assistant & Brand Manager | Self-Employed (Afrideen)
January 2018 – Present
Project Coordination: Managed international creative collaborations, digital correspondence, and asset delivery.
Workflow Automation: Applied IT logic to streamline digital tasks and improve project efficiency.
Multimedia Production: Directed and released professional media across global streaming platforms including YouTube and Spotify.
Warehouse Operative | Tesco Warehouse – Magor, Wales
November 2021 – November 2023
Logistics Excellence: Applied warehousing and logistics knowledge to maintain high production efficiency.
Support Worker | Avisant Care & Support – Pontypridd
November 2022 – December 2023
Case Management: Built professional relationships and developed goal-oriented strategies for clients.
Cashier (Band 3 Staff) | Landmark Group, Splash – Qatar
January 2014 – December 2016
Financial Accuracy: Expertly handled cash transactions and petty cash with high attention to detail while delivering premium fashion retail service.
IT Support Technician | Esoft Class Technician – Kandy, Sri Lanka
April 2015 – December 2015
Technical Maintenance: Provided hardware solutions and repaired software errors to ensure system uptime.
Diploma in IT with E-Commerce – Esoft Metro Campus
Path2 Recruitment Programme: Warehouse & Logistics Industry – Sora/Path2 Solutions
Agored Cymru / Oystermouth Centre IT Certifications:
Desktop Publishing Techniques (Level 1)
Creating Digital Presentations (Level 1)
Spreadsheet Techniques & Spreadsheets (Level 1 & Entry 3)
Budgeting and Planning Finances (Level 1)
Following Safe and Healthy Working Practices when Using ICT
Professional Development: Understanding how to be successful (Level 1)
