Maria Gul

Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Sales Assistant - Wenzel's - Aylesbury, Buckinghamshire

(2024-01 - 2024-02)

• Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
• Maintained knowledge of products and features to provide recommendations to customers.
• Worked energetically to maintain efficient operations during peak trading hours.
• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
• Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
• Operated cash registers with accuracy and processed cash and card transactions.
• Monitored and reported suspicious activity to security officer to avoid theft.

English tutor - Self employed - Aylesbury, Buckinghamshire

(2023-05 - 2023-12)

• Supported development of critical thinking skills and deductive reasoning.
• Helped students evaluate and identify learning objectives and academic goals.
• Assessed and adapted teaching style according to student needs and abilities.
• Taught study skills and learning accommodations to help struggling students resolve core issues impeding academic progress.
• Set clear targets and delivered feedback to achieve student goals.

Front and back of the house - Aylesbury Grill - Aylesbury, Buckinghamshire

(2022-10 - 2023-05)

• Enforced health and safety regulations and restaurant standards by supervising food preparation.
• Oversaw storage and preparation of food items to correct recipe and portioning standards.
• Built and maintained strong working relationship with staff across business.

A-Levels - English Language, Business and Sociology - Aylesbury High school (2025-08)

GCSEs - The Mandeville school (2023-08)