Maria

Professional Polish–English Telephone Interpreter with over 10 years of experience providing accurate, confidential, and impartial interpreting services across healthcare, emergency, legal, and public sectors. Skilled in handling high-pressure situations including emergency calls, with strong cultural awareness and communication abilities.

Telephone Interpreter at LanguageLine Solutions (2022-05 – 2026-05)

• Delivered full-time over-the-phone interpreting (Polish ⇄ English).
• Interpreted for doctors, ambulance (999 emergency calls), NHS 111/211 services, social services, and police.
• Maintained accuracy, neutrality, and confidentiality in all interactions.
• Facilitated clear communication in sensitive and high-pressure situations.

Telephone Interpreter at DA Languages (2013 – 2022)

• Provided over-the-phone interpreting services (Polish ⇄ English).
• Supported healthcare providers, public services, and general client inquiries.
• Ensured professionalism and linguistic accuracy at all times.

Telephone Interpreter Diploma – CCRS Hope University, Liverpool