Marianne Horn

An accomplished housing and property professional with over 25 years' experience leading property management, temporary accommodation, housing compliance and operational teams across the private rented sector. Extensive experience working alongside local authorities, landlords, solicitors, contractors and housing professionals to deliver safe, compliant accommodation for vulnerable households. Highly experienced in landlord and tenant law, housing legislation, compliance, possession proceedings, dispute resolution and operational leadership.

A strategic yet hands-on leader recognised for improving operational performance, resolving complex housing challenges and building strong professional relationships across both the public and private sectors. Author of The Responsible Landlord – A Practical Guide to Legal, Ethical and Professional Property Management, demonstrating a commitment to improving housing standards through education and best practice.

Head of Property - Hyde & Rowe - London

(2025-04)

Previously promoted from Senior Property Manager. Responsible for the strategic and operational management of approximately 500 temporary accommodation properties across London, working closely with local authorities to provide safe, compliant housing for vulnerable residents.

• Lead and develop a high-performing property management team.
• Build strong working relationships with London Boroughs and housing departments.
• Manage landlord relationships across a substantial residential portfolio.
• Lead on complex housing matters including compliance, possession proceedings and landlord disputes.
• Prepare legal documentation and work alongside solicitors on court proceedings.
• Ensure full compliance with housing legislation and statutory requirements.
• Successfully negotiate complex repair and compliance issues with landlords and contractors.
• Reduce maintenance expenditure through improved contractor management.
• Lead planned and reactive maintenance programmes.
• Drive operational improvements across the business.
• Support senior management with strategic housing decisions.
• Work directly with vulnerable households, councils and external agencies to resolve complex housing situations.

Senior Property Manager - Hyde & Rowe - London

(2022-04 - 2025-04)

Promoted to Head of Property following outstanding operational performance.

• Managed large residential property portfolio.
• Supervised property management staff.
• Worked closely with London councils providing temporary accommodation.
• Managed landlord compliance and maintenance.
• Coordinated contractor performance.
• Resolved complex tenancy issues.

Founder - Salub Alkaline Ice-Lollies Ltd

(2020)

• Founded and developed a health-focused food business.
• Managed business operations from concept through to launch.
• Responsible for compliance, marketing, finance and customer engagement.

Estate Manager - Glenville Park Estate

(2015 - 2020)

• Managed the daily operation of a prestigious private estate.
• Managed contractors, maintenance programmes and budgets.
• Led operational improvements.
• Delivered exceptional customer service.

Area Manager - Winston Hotels Ltd

(2013 - 2015)

• Managed operations across three hotels.
• Led recruitment, training and performance management.
• Managed budgets and operational performance.
• Increased customer satisfaction and profitability.

Property Manager - Hennessey Properties Ltd

(2009 - 2013)

• Managed residential property portfolios.
• Prepared tenancy documentation.
• Managed inspections, maintenance and compliance.
• Negotiated with landlords and tenants.
• Oversaw tenancy administration and rent management.

Certificate - Land & Property Law - London School of Law

Certification - Paralegal - National School of Paralegal, London

Diploma - Hotel Management - Ryde Technical College