Marie Eastwood

A highly organised and adaptable professional with extensive experience in project coordination, operational support, and stakeholder communication. Skilled at managing multiple priorities, maintaining accurate documentation, and ensuring projects and operational activities run smoothly. Experienced in coordinating teams, liaising with internal departments and external partners, and improving processes to increase efficiency.

Known for strong organisational skills, attention to detail, and the ability to work calmly and effectively under pressure. A proactive problem-solver who quickly adapts to new systems and environments.

Client Coordinator at Access Your Care (2025-01 – Present)

• Coordinate services as a key liaison between internal teams, clients, and external agencies
• Manage referrals, service planning, and documentation to ensure efficient delivery of support
• Maintain accurate records and update internal systems to track activity and outcomes
• Monitor service progress and resolve issues to maintain continuity and efficiency
• Support operational workflows by organising communications, documentation, and scheduling
• Handle enquiries and ensure stakeholders receive timely and accurate information

Retail Auditor at Self Employed (2021 – 2024)

Companies included Land Rover, Porsche, BMW, VW, Audi, Barretts Homes, Persimmons Homes

• Conducted visits to evaluate operational standards and customer experience
• Assessed compliance with organisational guidelines and procedures
• Assessed Financial Compliance
• Produced structured reports providing feedback and improvement recommendations
• Maintained accurate records and met reporting deadlines

Accounts Manager / Office Operations at Gordano Media (2013 – 2021)

Reason for change: Company liquidated

• Managed day-to-day operational and administrative activities across the office
• Maintained client accounts and acted as a central contact for business enquiries
• Implemented office procedures to improve efficiency and operational consistency
• Coordinated schedules, meetings, and internal communications
• Managed documentation, invoices, purchase orders, and expense tracking
• Supported organisational change initiatives and team coordination

Senior Inspections Officer at Tribal Group (2010 – 2013)

Reason for change: Local place of work

• Coordinated inspection schedules and managed large workloads within strict deadlines
• Liaised with senior leadership and regulatory bodies including OFSTED
• Identified operational challenges and escalated issues to management
• Introduced an "Issues Log" system to improve workflow tracking and communication
• Chaired team meetings and maintained formal documentation

Senior Consultant/PA at Project Solutions Group

Reason for change: Company Liquidated

• Supported a small organisation across multiple operational areas including project management, recruitment coordination, procurement, and business development
• Supported the Managing Director with diary management and administration
• Developed procedures, created databases to track tender information, and introduced improved working practices

Project Support Officer at Blue Pointer Construction PLC

Provided project administration support including tender preparation, procurement coordination, cost control, and liaison with clients, contractors, and planning authorities. Reason for change: Company Liquidated

Auditor at Everard Investment Planning

Conducted independent reviews of client documentation to ensure compliance with statutory requirements and organisational standards. Reason for change: Short-term project

Business Analyst and Team Leader at Kelda PLC (formerly Yorkshire Water)

Reason for change: Re-location

• Developing procedures and operational workflows
• Producing reporting and analysis using Microsoft Access
• Supporting large-scale change programmes and system implementations
• Producing operational manuals and documentation
• Chaired and led meetings and focus Groups
• Produced periodic and adhoc reports monitoring external KPIs and internal performance

BA (Hons) in Business & Finance

HND in Business & Finance

A-Level in Sociology

GCSEs – Crossley Heath Grammar School