Marika Anderson
Dedicated hospitality professional with a strong passion for delivering exceptional guest experiences. Proven ability to anticipate needs, solve problems, and communicate effectively, ensuring every customer feels valued. Eager to contribute my enthusiasm and expertise to a vibrant team in the hospitality sector.
### Experience
Childminder
Happy Toddler Childcare | March 2020 - March 2021
- Provided in-home childcare for 9 families, ensuring the safety and well-being of children aged 0-12.
- Communicated effectively with parents, sharing daily updates on children's activities and progress.
- Planned and facilitated age-appropriate activities to promote physical, social, and intellectual development.
- Administered first aid and reported any concerns to senior staff as necessary.
Room Attendant
Park Plaza | May 2020 - February 2021
- Delivered meticulous housekeeping services in a fast-paced hotel environment.
- Ensured cleanliness and sanitation of guest rooms, replenishing linens and amenities.
- Responded promptly to guest inquiries and requests, enhancing overall guest satisfaction.
Agency Work
Indeed Flex, Proof Facilities Management
- Waitress, Runner, Kitchen Porter, Cloakroom Attendant
Worked at prestigious venues including Meraki, The Savoy, and Chessington World of Adventures.
- Provided genuine hospitality and ensured a pleasant dining experience for guests.
- Managed cash handling and food service efficiently while maintaining high standards of cleanliness.
- Organized and maintained the cloakroom, ensuring guests' belongings were secure.
Warehouse Operative
Evri
- Marked and labeled stock items using identification tags and electric marking tools.
- Received and counted stock items, maintaining accurate inventory records.
- Consistently met or exceeded shipping deadlines, ensuring timely delivery of customer orders.
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### Education
Dunraven Secondary School, London | September 2014 - June 2019
- GCSEs: 6 passes including English Literature (6), Computer and Technology IT (B)
- Health and Social Care BTEC Level 3
- Completed health and safety courses as well as a COVID-19 safety course.
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Skills & Interests
- Strong communication and customer service skills
- Attention to detail and initiative
- Creative problem-solving abilities
- Interests: Athletics, cooking dishes from around the world, art and design, photography, and content creation.
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