Marina Ghidini
Clinical Psychology student
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About
Hey everyone, it's Marina! I'm a Clinical Psychology student at Arden University with a big heart for understanding and helping people.
I'm always curious and love staying updated on what's happening in the world, always eager to learn more about psychology and societal issues. My love for the arts, especially theatre and songwriting, has been a fantastic way for me to connect with others on a deeper level.
In the future, I dream of combining my psychology background with my artistic passions. I believe that blending these two worlds can offer unique and powerful support to those facing mental health challenges and insecurities. I'm excited about the possibilities and can't wait to see where this journey takes me!
Experience
Professional Experience
The Art Club, London (Greeting Host) March 2023 – June 2023- Managed customer service in a dynamic, prestigious environment.
- Demonstrated adaptability and conflict resolution skills.
- Greeted guests, managed reservations, and ensured guest satisfaction.
- Maintained professionalism in a 5-star hotel environment.
- Effectively communicated with international guests to provide exceptional service.
- Took orders, served food and beverages, and addressed customer inquiries.
- Collaborated with a team to craft cocktails and manage customer service under pressure.
- Maintained a welcoming atmosphere and ensured guest satisfaction.
- Managed inventory and maintained bar cleanliness.
- Contributed to achieving sales targets by providing excellent customer assistance.
- Handled transactions accurately and ensured a positive shopping experience.
- Restocked items and maintained a welcoming store environment.
- Organized and managed reservations in a busy restaurant setting.
- Coordinated seating arrangements and communicated effectively with serving staff.
- Assisted guests and promptly addressed any concerns.
- Managed front desk operations, including answering phone calls and handling inquiries.
- Scheduled appointments and maintained calendars for staff and clients.
- Created a positive first impression through professional and friendly reception services.
Education
Education:
BSc in Clinical Psychology (in progress)
Arden University London
High School Diploma
Canossa Higher Education Institute, Brescia, Italy
