Technical Writer | Bespoke Trainer
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Experienced Technical Author and Trainer with a sound background in systems implementation, documentation, training delivery, regulatory compliance, standards development and audit resolution. Skilled in producing high-quality user and technical documentation, streamlining processes through automation tools like Power Automate and Power BI, delivering compliance and regulatory materials for NHS, private and other public sector clients as well as core documentation. Adept in Agile methodologies, managing projects, working with SaaS companies, product development lifecycle, and experience using docs as code.
An experienced technical author and trainer used to different versions of application software, operating systems, and bespoke systems on both IPAD and PC. Very confident working in a strategic and proactive manner to achieve innovative solutions and a keen eye for spotting inconsistencies and problems and thinking of ways to resolve them. An excellent team player who can diplomatically and proactively work with all levels within an organisation.
University of West London PGDip(DMS) Business Administration and Management
