Mariyah Kauser

Reliable and organised university student with hands-on experience in front desk operations and customer service. Confident in handling enquiries in person and over the phone, managing administrative tasks, and maintaining a professional and welcoming environment. Seeking an entry level office-based role where I can support daily operations, develop administrative skills and deliver excellent customer service.

Exam invigilator - Shireland Collegiate Academy

• Supervise examination rooms ensuring adherence to strict regulations and procedures
• Communicate clearly with staff and students when necessary while maintaining a professional environment
• Distribute, collect, and organise exam materials accurately and efficiently
• Maintain calm, orderly conditions in a busy, formal setting
• Demonstrate reliability, attention to detail, and ability to work independently

Internship - Grand Hyatt Hotel Dubai - Dubai

(2025-01 - 2025-02)

• Assisted front desk operations in a fast-paced hotel environment, managing guest enquiries in person and over the phone
• Delivered professional customer service to international guests, ensuring a positive experience
• Coordinated with multiple departments to resolve guest requests efficiently

Work Experience - Lightwood's Primary School

(2022-06 - 2022-06)

• Supported classroom activities and supervised break/lunch time sessions
• Assisted with organizing resources and maintaining safe, tidy learning spaces

BA (Hons) - Filmmaking - Birmingham City University (2025)

A-Level - Photography, Travel & Tourism, Psychology - Shireland Collegiate Academy Sixth Form (2023 - 2025)

GCSE - English, Mathematics, Science, History - Shireland Collegiate Academy (2018 - 2023)