Marque
Crew member
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About
A diligent, professional and enthusiastic individual with strong commitment to delivering high quality support and service. I embrace chance as an opportunity for growth and continuous improvement, particularly in dynamic customer-focused environments. From prior experience working at McDonald's, I've developed excellent communication, teamwork and time management skills and a sociable nature enabling effective collaboration with colleagues and customers from diverse backgrounds and I can work in a fast-paced environment.
I possess a keen eye for detail, with the ability to quickly adapt to new systems and technologies. I take pride in my work and consistently strive to provide reliable, effective support aligned with values of trust, care and integrity. I enjoy practical work, solving problems and helping others, while providing high standards of customer service efficiently.
I am currently looking for a role in which I could utilize and enhance my current skills and to also learn and grow.
Experience
Crew member at McDonald's (2023-03 – 2023-04)
- Delivering friendly and efficient customer service at front counter and drive through
- Operating POS systems accurately and handling cash, credit and mobile transactions
- Maintained cleanliness and organization of the dining and kitchen areas
- Worked collaboratively with team members to meet service goals and reduce waiting times
- Followed company procedures, food safety standards and health and safety regulations
- Solved customer problems efficiently and professionally
- Adapted to quickly changing environments and roles within the team
Volunteer at Cubs/Scouts
- Supported the planning and delivery of weekly activities for children, ensuring sessions were engaging, educational and inclusive
- Prompted teamwork, personal development, and confidence building through structured games and challenges
- Ensured the health and safety and well-being of all participants by following safeguarding procedures and risk assessments
- Collaborated with other volunteer leader to organize events, camps, and trips, contributing to logistics and supervision
- Communicated effectively with parents, careers and team members to provide updates and feedback
- Adapted quickly to changing situations as well as needs, maintain a positive and supportive environment for all cubs
Education
GCSE's – Ridgeway School and 6th Form College (2018 – 2021)
A Levels in Economics, Business Studies and Computer Science – Oxbridge Online (2022 – 2024)