Administrator - MSZ FUTURE LTD
(2020-01)
- Creating company invoices and send them to customers.
- Complete important paperwork for individual jobs.
- Complete confirmation statements for company house.
- Liaise with accountant to provide company information on profits and losses.
Voluntary work - ST. JOHN FISHER PRIMARY SCHOOL
(2021-04 - 2021-07)
- Supported group of pupils in year 1 with their maths, English, art, reading, writing and RE.
- Participated in the trips, organised school parties and assemblies.
- Supported teacher in managing class behaviour.
- Helped teacher to plan learning activities and complete ecards. Also, filed children's work.
- Supervised group activities outdoor and indoor.
- Made displays in classroom and in the hall.
Customer Service Assistant - TENPIN
(2017-01 - 2019-12)
- Handled all general enquiries ensuring that excellent customer service was provided at all times
- Handled al day to day group bookings for customers
- Responsibly managed cash and debit card transactions
Receptionist - CAPTHORNE TARA HOTEL
(2014-12 - 2016-12)
As the first point of contact, made guests feel welcome and dealt courteously with their room bookings, cancellations, upgrades and other requests, handling their enquiries with enthusiasm and a calm professional manner
- Dealt responsibly with reservations by phone, email, letter, fax, or face to face at the front desk
- Checked guests into and out of the hotel, allocating rooms, handing out room keys to the guest's or porter and answered questions about the hotel facilities and amenities
- Compiled final accounts for guests, highlighting any additional payments that had been added to the account and accurately took cash, credit or debit card payments
- Took calls and messages and ensured they were directed to their destination without delay and helped guests who had particular requirements including booking tickets, or storage of valuables
- Used computerised systems accurately in order to maintain records of customers and used these in future marketing campaigns
Dance Teacher - FIRST PRIVATE HIGH SCHOOL
(2012-02 - 2014-12)
- Trained and developed pupils in all types of dance, working with individuals and groups of all ages and from different backgrounds
- Provided coaching and feedback to all individuals on their progress and ensured they retained motivation and commitment to further development of their skills
- Created a welcoming and dynamic environment, helping pupils to both feel at ease and remain motivated to do their best
- Demonstrated good practical ability in dance and music and the ability to motivate people and encourage them to succeed
- Displayed patience and the ability to control groups of pupils, along with good communication and interpersonal skills
