Identity Access Management SME
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Dedicated Access Management Analyst and Migration Support Engineer with a proven track record in both banking and large-scale NHS IT refresh projects. I design and implement robust Role-Based Access Control (RBAC) systems, aligning user access with organizational security requirements.
I specialize in Audit and Access Review Management, ensuring strict compliance and mitigating security vulnerabilities through comprehensive internal and external reviews. My technical proficiency includes Entra (Azure AD), Active Directory, Azure Cloud Services, and scripting languages (Python/PowerShell).
A results-focused professional, I have significantly improved operational efficiency, successfully reducing the RemedyForce ticket queue by 75% and streamlining access review processes, reducing cycle time by 30%. I am committed to advancing in Access Management, holding certifications in Microsoft Azure Fundamentals (AZ900) and Identity and Access Administrator (SC-300), and also hold the Microsoft AI Fundamentals (AI-900).
Access Management AnalystMay 2023 - It's my current job
Design and Implementation of Role-Based Access Control (RBAC):
Collaborate with stakeholders to design and implement RBAC frameworks, including role mapping and process optimization, ensuring secure and efficient access management across the organization.
Conduct comprehensive internal and external audit reviews to maintain compliance with regulatory standards.
Identity and Access Management (IAM):
Managing access controls through Entra and Active Directory, including administration of privileged access accounts and monitoring access permissions.
Lead application, system administrator, and role-based access reviews, liaising with stakeholders to ensure alignment with organizational requirements
Deliver comprehensive training to UST contractors on access management processes, facilitating onboarding and continuous learning for new procedures.
Redesign and maintain critical documentation, including the Systems Access Guide and Systems Access Matrix, to define and streamline access permissions.
Conduct monthly reviews of access processes and role mapping to enhance operational efficiency.
Successfully reduced the RemedyForce ticket queue by 75% through strategic process improvements and effective queue management. o Improved SLA compliance on RemedyForce tickets by 68% within the first month of onboarding UST contractors.
Conduct tri-weekly queue review meetings to manage Joiners, Movers, and Leavers (JML) processes and ensure seamless access management.
Participated actively in daily service reviews and the Change Advisory Board meetings to align access management strategies with organizational goals, including during tenant migration processes.
Monitor, update, and redesign the Systems Access Matrix to ensure precision in role-based access and permissions, contributing to a more secure and efficient access environment.
Supported IT migration projects, ensuring seamless transitions and compliance with GDPR standards. Leveraged Ivanti for software deployment and Active Directory for secure IAM. Contributed to the deployment of IT systems for Brighton County Hospital, ensuring minimal disruptions.
Led IT migration projects across multiple sites, consolidating systems into a unified domain. Managed bespoke application servers and implemented secure access protocols using Active Directory. During my career I have worked in very different sectors, such as video game design, signage manufacturing, data communication, and here I worked as a deployment engineer.
I had to constantly learn new skills and adapt to new expectations, which has always been achieved through the help and collaboration of others. I am a strong believer in finding limits and surpassing them. I'm uncomfortable in the comfort zone and will always looking to improve upon everything previously learned and achieved.
