Marwah Rabbani

Friendly, reliable and enthusiastic Year 12 student with experience in customer service and reception roles. Confident communicating with customers, handling cash and card payments, managing appointments, and working efficiently in fast-paced environments. A quick learner with a positive attitude, excellent teamwork skills, and a strong work ethic.

Available to work full-time throughout the summer, including weekdays and weekends, and available to continue working weekends and evenings during term time.

Receptionist - Skin Spark Laser Clinic

• Managed client appointments in person, over the phone, and via email.
• Welcomed clients and delivered excellent customer service.
• Answered enquiries and booked appointments.
• Processed cash and card payments accurately.
• Recorded daily transactions using Microsoft Excel.
• Sent appointment reminders and maintained organised records.
• Maintained a clean, welcoming reception area.
• Worked closely with colleagues to ensure smooth clinic operations.

Customer Assistant - The Alley, Westfield Stratford

• Served customers in a busy retail environment.
• Prepared and served drinks while following hygiene standards.
• Processed cash and card transactions accurately.
• Assisted customers with orders and enquiries.
• Supported opening and closing procedures.
• Worked effectively as part of a team.
• Maintained cleanliness and health & safety standards.

A Levels - Biology, Business and Economics - Beal High School (2025-09 - 2027-06)