Clearing and Accommodation Support Officer - London South Bank University - London
(2025-08 - 2025-10)
- Supported prospective students throughout the Clearing process by providing accurate information on course availability, entry requirements and application procedures.
- Processed and updated applicant records, ensuring data was accurate and maintained in internal systems.
- Maintained detailed records of student enquiries, offers, decisions and follow-up actions.
- Worked closely with Admissions and Student Services teams to resolve enquiries efficiently.
- Assisted students with accommodation enquiries and booking processes.
- Escalated complex issues appropriately while ensuring a positive student experience.
Customer Service Assistant - Lidl UK - London
(2024-09 - 2025-08)
- Delivered professional customer service in a busy retail environment.
- Supported customers using self-service checkout systems and resolved payment-related enquiries.
- Assisted with stock management, replenishment activities and inventory accuracy checks.
- Contributed to maintaining store standards and operational efficiency.
- Supported end-of-day procedures and store-closing processes.
- Developed strong organisational, problem-solving and prioritisation skills while working under pressure.
Retail Assistant - Primark - London
(2024-09 - 2025-08)
- Assisted customers with product enquiries and provided a high standard of service.
- Supported daily store operations in a fast-paced retail environment.
- Maintained merchandising standards and store presentation.
- Demonstrated flexibility and reliability across varying shift patterns.
- Worked effectively as part of a team to achieve operational targets.
Sales Assistant - Savers UK - London
(2023-05 - 2023-08)
- Assisted customers and provided product information and support.
- Supported stock replenishment and sales floor organisation.
- Maintained store presentation and merchandising standards.
- Worked collaboratively with colleagues to ensure smooth daily operations.
Personal Assistant and Administrative Officer - University of East London - London
(2019-07 - 2019-09)
- Provided administrative support to senior members of the placement team.
- Managed enquiries, correspondence and diary scheduling.
- Maintained accurate records and coordinated appointments.
- Liaised with students regarding placement opportunities and guidance.
- Supported day-to-day administrative functions.
