Maryyam M

I am a hardworking and reliable individual with experience supporting day-to-day retail activities through voluntary work. I have assisted customers, handled payments at the till, and helped keep the shop organised. Alongside this, I have developed strong IT and computer skills through my studies, including using Microsoft Office and completing coursework tasks.

I am friendly, professional, and able to work both independently and as part of a team. I am confident in following instructions, staying calm during busy periods, and eager to continue developing my skills while contributing positively in a work environment.

Volunteer - British Heart Foundation

(2021-12 - 2022-01)

• Helped customers in the shop and answered basic questions in a polite manner
• Used the till and handled cash and card payments carefully and accurately
• Put items on shelves and kept the shop organised and easy for customers to use
• Helped during busy times to support the team and keep the shop running smoothly
• Worked with other team members to complete daily shop tasks
• Followed store rules and basic health and safety guidelines
• Maintained a clean and tidy shop environment

Extended Diploma in IT Level 3 - IT - Blackburn College (2023-09 - 2024-06)

National Foundation Diploma in IT Level 3 - IT - Blackburn College (2022-09 - 2023-06)

Information and Creative Technology Level 2 - Information and Creative Technology - Blackburn College (2021-09 - 2022-06)

GCSE English - English - Blackburn College (2020-09 - 2021-06)

GCSE Maths - Maths - Blackburn College (2020-09 - 2021-06)