Mathias Solomon

Vast experience of mass customer service, in terms of delivering superior quality in terms of interactions and dealing with customers of all segments of the market. Major experience with technology such as the tills and have high-quality product knowledge which is useful for upselling products/items in which companies desire to upsell for their market. Great feedback from all my earlier jobs, have a great welcoming persona, and a warm presence.

Receptionist at 360 Play (2026-01 – 2026-06)

• Deliver a welcoming first impression for visitors and families.
• Process admissions, bookings, payments and party reservations accurately.
• Resolve customer enquiries professionally while maintaining excellent service.
• Coordinate with catering and play teams to ensure successful events.
• Promote memberships and offers to enhance customer engagement.

Warehouse Operative at John Lewis (2025-09 – 2026-01)

• Consistently achieved accurate order picking and packing.
• Maintained high standards of safety, organisation and stock accuracy.
• Supported team productivity during busy operational periods.
• Ensured major safety in hazardous environments
• Used my training within my work to the expected standard

Catering Team Volunteer at Local Church (2024-01 – 2025-08)

• Provide friendly food service for community events of up to 60 attendees.
• Maintain excellent hygiene standards and work efficiently within a team.
• Established the importance within food safety with immaculate training and on the job work
• Helped on the tills as well as serving food for members of the business
• Gained mass experience within technology such as scanning machines, tills etc

A-Levels in Biology, Chemistry, Mathematics – Oakgrove School

GCSEs in Biology, History, Religious Studies, Mathematics, Physics, Business, English Language, English Literature, Chemistry – Oakgrove School