Digital retention and loyalty manager
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With over nine years of experience, including roles at Penguin Random House UK and Woodgreen Pets Charity, I specialize in consumer loyalty, digital engagement, and marketing strategies.
House UK, I support initiatives to enhance customer retention and engagement while leveraging data analysis and email marketing expertise. My work is grounded in a collaborative approach, aiming to deliver meaningful connections with audiences. Guided by a commitment to innovation and impactful communication, I strive to align with organisational missions and drive growth through thoughtful, data-informed strategies.
Ba Hons university of Greenwich, English literature
