Matilda Gyesi

Friendly dependable retail assistant with strong customer service skills and experience.

Volunteer cleaning work

(2026-04 - 2026-08)

• Maintained high standards of cleanliness and hygiene in a busy community environment
• Emptied bins, sanitized surfaces, and kept work areas tidy to meet hygiene standards
• Worked independently and as part of a team to complete daily cleaning schedules
• Reliable attendance and punctuality for scheduled volunteer shifts
• Carried out daily cleaning and upkeep of large premises to meet health & safety standards
• Worked to set schedules and targets in a fast-paced environment
• Maintained accurate records of cleaning checks and supplies

Warehouse operative

(2025-07 - 2026-04)

• Work as a team
• Support colleagues to meet shift targets
• Safely lifted and moved items using the correct equipment
• Packed and sealed food products on a fast-paced production line, meeting daily targets per shift
• Followed strict food hygiene, HACCP and health & safety procedures at all times
• Carried out quality checks to ensure correct weight, labeling, and packaging standards
• Used manual handling techniques to move boxes, trays and pallets safely
• Worked as part of a team to maintain high productivity and minimize waste
• Completed production paperwork and stock checks accurately
• Picked, packed and labeled food items for retail and distribution
• Maintained a clean and safe working environment in line with food safety regulations
• Worked to tight deadlines in a target-driven warehouse/production setting
• Operated packing equipment and performed basic quality control checks
• Strong attention to detail with batch codes, dates and stock rotation

Retail Assistant

(2023-11 - 2025-06)

• Good customer assistant
• Punctual and responsible
• Problem solving
• Maintained clean organized space
• Cash handling properly

Care Assistant

(2023-02 - 2023-11)

• Provided personal care and daily living support to elderly and vulnerable adults with dignity and respect
• Assisted with washing, dressing, meal preparation, and mobility support
• Monitored and recorded client wellbeing, medication, and care plans accurately
• Followed strict health & safety, safeguarding, and infection control procedures
• Built positive relationships with clients and families, offering emotional support
• Worked as part of a multidisciplinary team and communicated effectively during handovers
• Supported individuals with daily tasks including personal care, meals, and companionship
• Maintained clean and safe environment following health & hygiene guidelines
• Recorded daily notes and reported any concerns to supervisor
• Demonstrated empathy, patience, and excellent communication skills
• Reliable attendance and flexibility to cover different shifts

Staff Midwife/General Nurse - Church of Christ Mission Hospital, Ashanti - Ashanti

(2021-04 - 2023-01)

• Established effective communication and working relationships with patients and midwifery professionals
• Provided practical advice to new mothers on nurturing and caring for newborns
• Conduct thorough assessments of patients, including vital signs, health history, and current conditions, to provide individualized care
• Assist and support women during labor and delivery, ensuring a safe and comfortable birthing process for both mother and baby
• Assisted patients with birth planning, providing detailed, expert advice
• Monitored patients and fetus conditions during pregnancy and labor through detailed checks and inspections
• Educate patients on prenatal care, childbirth preparation, breastfeeding, postpartum care, and newborn care
• Administered medication, injections, and intravenous infusions during labor to minimize pain and discomfort
• Perform emergency measures during labor and delivery, including neonatal resuscitation and managing obstetric emergencies
• Maintain accurate and detailed patient records, including observations, treatments, and outcomes, to ensure continuity of care
• Constantly involve in capacity development by attending seminars, online courses to stay up to date with trends and happening in the health care sector

Rotational Midwife/Nurse - Kumasi South Hospital, Ashanti Ghana - Ashanti, Ghana

(2020-05 - 2021-04)

• Collaborated with staff midwives to establish optimum patient and baby health and safety
• Trained patients in breathing exercises and pain management techniques for labor
• Comforted patients coping with miscarriage, termination, stillbirth, and neonatal death
• Administered medication and performed screening tests for expectant mothers
• Managed the reception area, greeting visitors and directing phone calls

Health Care Assistant - Afari Community Hospital, Kumasi Ghana - Kumasi, Ghana

(2014-09 - 2016-05)

• Charted patient information related to vital signs, pain management, and daily inputs and outputs
• Communicated between hospital departments to improve patient care continuity
• Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity
• Maintained and updated digital patient records and medical information

BSc - Midwifery - Garden City University, Kumasi (2020-01 - 2022-08)

Diploma - Midwifery - Asamang SDA Midwifery Training, Kumasi (2017-08 - 2019-09)

WASSCE/GCSE - St. Monica Senior High School, Kumasi (2002-09 - 2008-05)