Matt Rowe
FOH Manager
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About
Results-driven professional with 10+ years' experience progressing from entry-level roles to management within fast-paced environments. Proven track record of leading and developing high-performing teams, delivering excellent customer experiences, and maintaining strong operational standards. Skilled in motivating teams, improving performance, and ensuring compliance with company policies and regulatory requirements.
Adaptable and proactive, with a strong focus on continuous improvement, problem-solving, and achieving business objectives.
Experience
Chef de Partie at The Village Maid (2025-03 – Present)
- Initially with Moss&Co, then transferred to new ownership on a TUPE when pub was sold.
- Supported smooth kitchen operations in a busy pub-restaurant, maintaining high standards of quality and presentation.
- Coordinated with front-of-house teams to deliver timely service during peak periods.
- Managed stock rotation, prep efficiency, and allergen compliance.
Bar Supervisor at Pier Hotel (2024-12 – 2025-03)
- Supervised and trained a team of 6+ bar staff, ensuring efficient operations and high service standards.
- Oversaw stock control, cashing up, and daily reconciliations, reducing wastage by 10%.
- Delivered outstanding customer service, fostering repeat business and a welcoming atmosphere.
Manager at The William Adams (Wetherspoons) (2017-01 – 2024-09)
- Consistently ranked among the top-performing Wetherspoon pubs nationwide, placing in the top 50 for internal KPIs and top 10 for customer satisfaction on Google reviews.
- Progressed from entry-level to management through consistent performance and leadership ability.
- Managed daily operations of a high-volume venue, including scheduling, staff performance, and stock control.
- Trained and mentored 70+ staff, supporting career progression and improving retention.
- Maintained compliance with licensing laws, Challenge 25, and health & safety, achieving a 5* food hygiene rating.
- Assisted with sales forecasting and P&L management, contributing to steady revenue growth.
Bar Staff at Marina Theatre (2016-11 – 2017-01)
Chef at Various Companies (2014 – 2016)
Education
GCSE in Food & Beverage Service and Professional Cookery – Lowestoft College (2014 – 2016)
A Level in Maths, Further Maths, Music Tech – Lowestoft Sixth Form College (2011 – 2014)
GCSE in Multiple subjects – Denes High School (2008 – 2011)


