Matthew Chambers

I am a self-motivated, confident and trustworthy professional with extensive management experience across the hospitality and leisure industries. I take a proactive, responsible and thorough approach to my work, with a strong commitment to delivering exceptional customer service. An effective and supportive leader, I enjoy motivating, developing and managing teams to achieve their full potential.

I am equally confident working independently, using my own initiative and making decisions to achieve positive outcomes. My experience includes overseeing business operations, coordinating events and managing staff, demonstrating strong organisational, communication, leadership and problem-solving skills. Adaptable, quick to learn and enthusiastic about new challenges, I bring a positive, can-do attitude and a results approach to everything I do.

I thrive in fast-paced environments and am committed to continuous improvement, achieving business objectives and contributing to the ongoing success of any organisation.

Manager & Owner at Taste Kitchen (2025 – 2026)

• Managed day-to-day business operations, including supplier liaison, company payment processing, food preparation oversight, sales optimisation, and customer service. Operated and maintained the POS system, ensuring accurate product uploads, updates, and pricing. Ensured efficient daily operations while maintaining high standards of service, product quality, and operational efficiency.

Manager & Owner at Matthews Restaurant (2014 – 2025)

• Successfully established and developed one of the Eastern Caribbean’s most successful restaurants, sustaining its successful operations to the present day. Led and managed a team of 20 employees, including the Front of House Manager, Supervisor, Head Chef, and general staff, driving operational efficiency, maintaining exceptional service standards, and ensuring a consistently high-quality dining experience.
• Key responsibilities included overseeing all aspects of the business, including supplier negotiations, company payments, payroll administration, staff scheduling, floor planning, menu design, setting and monitoring daily and monthly sales targets, social media marketing, maximising sales, handling customer enquiries, and coordinating both corporate and private events. Maintained a strong focus on customer satisfaction, team development, and continuous business growth while ensuring the smooth and efficient day-to-day operation of the restaurant.

Manager & Owner at Kursaal Function Suite (2004 – 2014)

• Successfully managed a function venue comprising two banqueting rooms and commercial kitchens, with full responsibility for the overall operation and commercial performance of the business. Led and managed a team of 12 employees, including the Front of House Manager, Head Chef and general staff, overseeing daily operations, staff management, service delivery and the smooth running of all functions and events.
• Operations management included coordinating meetings with suppliers, overseeing company payments and staff payroll, setting and monitoring daily and monthly targets, and implementing strategies to maximise sales and revenue. The role also involved managing customer enquiries across both corporate and commercial sectors, as well as coordinating large weddings, private parties, special occasions, and a diverse range of events, ensuring smooth operations and a high standard of customer service.

Sales Manager at Dub Vendor Music Store (2004 – 2013)

• Highly successful and well-established music store, using my knowledge of music to provide expert advice and deliver excellent customer service. Built strong relationships with customers from a wide range of backgrounds, helping to maximise sales through product knowledge and personalised recommendations.
• Key responsibilities included purchasing stock, liaising with suppliers and music companies, processing ticket sales, managing customer enquiries, and driving retail sales while ensuring a welcoming shopping experience.

– Greensward School, Hockley, essex (1988 – 1992)

– University of life