Matthew Sowerby

With a proven track record in strategic account management, driving customer satisfaction, and supporting cross-functional teams, profitable relationships with key stakeholders.

In my previous roles, I have had the privilege of working closely with small-medium UK businesses, to ensure a deep understanding of their own objectives and aligning internal services with their needs.

This experience has equipped me with the strategic insight and business acumen to manage a diverse portfolio of partners and lead the efforts towards their growth and success In terms of day-to-day operations, I excel in building and maintaining strong, personal relationships both internally and externally, ensuring that service level agreements are met and exceeded where possible.

My approach to client relationships is always centered on clear, personal communication and a commitment to delivering best-in-class service. With a proven track record in strategic account management, driving customer satisfaction, and supporting cross-functional teams.

I am confident that my experiences in managing business partner portfolios, driving business development, and delivering CS operational excellence will be invaluable to an organisation.