Matthew Styles

I am a friendly, reliable and customer-focused individual with a strong work ethic and a passion for exceeding levels of customer service. I feel confident communicating with a wide range of people, allowing me to develop positive customer relationships. I work effectively as part of a team.

I am a highly organised individual who demonstrates a meticulous approach linked to detail and the quality or service that I provide. This will allow me to ensure that retail displays and stock areas are maintained to a high standard linked to the company marketing and operational targets. I am enthusiastic, adaptable, resilient and ambitious to learn new skills which can benefit my own professional abilities.

I consistently display a positive attitude, and I demonstrate a high level of commitment towards creating an enjoyable experience for every customer to support the organisational brand.

Crew Member at McDonalds (2022 – 2023)

• Delivering consistent customer service in a high-pressured, fast-paced environment.
• Supporting team members during peak times to ensure a smooth operation from start to finish.
• Replenishing stock at hourly intervals.
• Interacting/greeting customers and offering help with products and having a vast knowledge of each item.
• Keeping the restaurant clean and tidy ensures a positive dining experience as well as contributing to high audit scores.

Highfield Level 1 Award in Health and Safety within a Construction Environment – South Essex College of Further Education (2024-06)

Highfield Level 1 Award in Substance Misuse Awareness – South Essex College of Further Education (2024-06)

Highfield Level 2 Award in Customer Service – South Essex College of Further Education (2024-06)

Highfield Level 2 Award in Conflict Management – South Essex College of Further Education (2024-06)

CSCS Card Green – South Essex College of Further Education (2024-06)

City & Guilds Level 2 Diploma in Site Carpentry (39 Credits) – South Essex College of Further Education (2016 – 2019)

City & Guilds Level 1 Diploma in Carpentry and Joinery (39 Credits) – South Essex College of Further Education (2016 – 2019)

City & Guilds Level 1 Diploma in Bricklaying (28 Credits) – South Essex College of Further Education (2016 – 2019)

City & Guilds Level 1 Diploma in Health, Safety and Welfare in Construction (7 Credits) – South Essex College of Further Education (2016 – 2019)

GCSE in Math – Hathaway Academy (2011 – 2016)

GCSE in English – Hathaway Academy (2011 – 2016)

GCSE in Science – Hathaway Academy (2011 – 2016)

GCSE in Business Studies – Hathaway Academy (2011 – 2016)

GCSE in Food Technology – Hathaway Academy (2011 – 2016)