Healthcare Support Worker - Cera Care - Peterborough, Cambridgeshire
(2024-12)
- Escorted patients for tests or procedures within hospital premises whilst ensuring their safety and comfort.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
- Thoroughly sterilised and sanitised clinical and mobility equipment.
- Safely and securely transported patients using hoists and wheelchairs.
- Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
- Safely escorted patients to and from medical appointments and hospital visits.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Accompanied client to medical or dental appointments, grocery and errands.
- Provided basic patient health care, administering blood tests, taking blood pressure and dressing wounds.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Maintained confidentiality and compliance standards for optimised patient care.
- Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
- Actively developed professional healthcare competencies through regular training.
Senior Support Worker - Flexi Complex Care - Coventry, West Midlands
(2024-01 - 2024-12)
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by NHS.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Assisted in administering medication as per instructions from qualified professionals, ensuring correct dosage and timing are followed.
- Monitored vital signs, documenting changes for healthcare professionals' review.
- Delivered compassionate care to patients, fostering trusting relationships.
- Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
- Communicated complex medical information to patients, carers and relatives, effectively navigating barriers to understanding to ensure [Result].
- Assisted with rehabilitative care following treatment plans established by health professionals.
- Participated in regular training sessions keeping knowledge and skills current.
- Conducted risk assessments consistently, minimising potential hazards.
- Protected confidentiality of client information according to Data Protection Act regulations.
- Handled new employee inductions, offering ongoing training and support for optimum care of staff and service users.
Housekeeping Attendant - Ashorne Hill Hotel - Leamington Spa, West Midlands
(2024-04 - 2024-10)
- Resolved guest queries in line with service standards and protocols.
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
- Reported any maintenance issues immediately, preventing further damage or discomfort.
- Observed utmost discretion whilst entering or working in occupied rooms, respecting guests' privacy.
- Promptly attended to guest calls, requests and complaints following company policies and procedures.
- Reported on check-outs and room vacancies to maintain accurate occupancy records.
- Cleaned 10 assigned guestrooms in 5hrs to exceptionally high standard.
