Mavish Malik

Friendly and reliable individual with strong communication skills and experience in Retail with strong communication skills and experience in retail. I’m a fast learner who Works well under pressure and enjoys helping customers. I take pride in staying Organised, working as part of a team and providing excellent service in every shift.

I Have a proven track record of successfully managing tasks across a variety of Environments. I am always looking to improve existing skills whilst learning more on the Job.

Tutor - ACEdemics LTD

(2023-10 - 2024-02)

• Guiding young students to achieve better grades
• Delivered one-to-one and small groups Maths and English tutoring for students ages 11-16
• Recorded student progress and communicated regularly with parents
• Strengthened communication and patience through regular student interactions
• Organised and planned weekly lessons for my students including planning end of the Month progress tests.

Customer Service Assistant\Administrator - Cafe Faloodawala

(2024-03 - 2024-08)

• Planned and delivered food services for the community and private events, managing Time and budgets effectively
• Communicated with clients to meet specific requirements, demonstrating Professionalism and flexibility
• Dealt with handling inventory and cost control to ensure a smooth execution for all types Of events
• Adapted quickly to last minute changes and solving problems under pressure
• Efficiently processed and prepare online sale orders for prompt delivery
• Ensuring the display area is clean and tidy and reporting to the store manager

Receptionist - Tawakkal Removers Ltd

(2016 - 2019)

• Managed incoming calls and emails professionally
• Provided a welcoming first point of contact for clients and vendors
• Supported office administration: scanning, filing, mail handling
• Maintained office supplies within budget
• Data entry and Excel spreadsheet management (tables, graphs)

Administrative & Legal Support - Jacob Solicitors & Denning Solicitors

• Performed receptionist, secretary, and filing duties
• Managed client appointments and communication
• Assisted with document preparation and court visits
• Gained understanding of legal procedures and case types

Administrator - Newham Council

(2019-05 - 2019-05)

• Produced requirement documentations
• Analysed documents within the company’s software
• Printed and faxed documents for my employer
• Went on coffee runs for my employer

Sales Assistant - Rehana’s Collection - Upton Park

(2004-09)

• Assisted customers with enquiries and purchases
• Managed stock, displays, and garment tagging
• Provided specialist product advice on Indian clothing

LLB Law (Undergraduate, 2 years completed) - Law

Duncan House Skills and Learning School (2011 - 2011)

Level 2 Diploma in Airline Customer Service, ICT Diploma, Business & Customer Service - Newham College (2005 - 2009)

GCSEs: English (B), Mathematics (C) - Plashet Secondary School (2000 - 2005)