Resource Planner / Real Time Analyst
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A trustworthy, flexible, organized and well-presented individual. Able to work on own initiative with minimal supervision and works well as part of a team. Good interpersonal skills with an excellent understanding of providing good customer service. A good communicator and able to interact with customers and staff in a professional manner. I have worked in hospitality and entertainments for 11 years
Overall, I have achieved a great deal, coming from what I didn't have growing up, made me want to be successful in life. I spent 5 years in Malta working for possibly one of the top 3 betting companies in the world Paddy Power Betfair. In this time I gained valuable knowledge into customer service and the mechanics behind it.
I then came back to the UK and gained employment within the resource planning team for customer service at another huge company in Carnival UK (P&O cruises/Cunard/Princess Cruises/Hal Seaborn).
I have gained my education in these fields through doing the job and learning as i go. I think well on my feet. I work well under pressure.