Max Horrocks

In employment I have been a dedicated team member, organised, focused and committed to customer satisfaction.

Front of house team member - Grub - Willaston, Cheshire

(2024-09 - 2025-07)

• Checked guest satisfaction regularly, addressing any issues promptly.
• Adapted swiftly to changing situations for uninterrupted service quality.
• Recommended menu items to guests, enhancing their dining experience.
• Contributed to team success by maintaining cleanliness and organisation in work areas.

Sales assistant - The works - Crewe, Cheshire

(2023-08 - 2024-01)

• Delivered exceptional after-sales service, encouraging repeat business.
• Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
• Ensured stock replenishment in a timely manner to maintain product availability.
• Addressed customer needs promptly, resulting in positive feedback and loyalty.
• Conducted daily inventory checks to manage stock levels accurately.
• Handled working with children

Undergraduate degree - Film, media and cultural studies - Lancaster University

A-Levels - Sociology, Media, English literature - South Cheshire collage (2025-07)