Max Polledri

Store Manager at The Nuttery (Refill Shop) (2025-10 – 2026-07)

Managed the day-to-day running of an independent retail shop and supported a team of 5.
Served customers and helped maintain a welcoming, organised and well-stocked shop.
Managed stock, deliveries, ordering and relationships with suppliers.
Worked independently to resolve day-to-day problems and keep the shop running smoothly.
Continue to provide occasional consultancy support with inventory management and shop operations.
Maintained high standards and a food-hygeine rating of 5.

Operations Director at Oakhouse Foods - Cotswolds (2022-03 – 2024-05)

Promoted from Customer Services Manager after 18 months to take responsibility for the day-to-day running of the business.

Managed and supported a team of 8 across operations and customer service, maintaining 100% staff retention.
Worked closely with customers to resolve queries, solve problems and provide a high standard of service.
Oversaw stock, purchasing, deliveries, warehouse operations and day-to-day organisation.
Worked independently to resolve problems and ensure tasks were completed accurately and on time

Assistant Chef · Team Leader · Supervisor · Bartender · Waiter at Various Hospitality Employers (2015 – 2020)

Worked across kitchen, bar and front-of-house roles in busy hospitality environments.

Developed experience in customer service, food preparation, teamwork and maintaining standards during busy periods.
Progressed into supervisory roles, supporting colleagues and helping with the day-to-day running of services.

About