Maya Mekari

A reliable, professional, committed team member with a personable nature, self-motivated and positive communication style. Passionate about luxury fashion, art and make-up. Confident when helping customers, working independently, and collaborating with team members.

Experience of working directly with customers in a busy high-pressured environment, establishing and maintaining positive working relationships with a range of stakeholders, at all levels. Committed to continued learning, personal and professional development. Ability to think out of the box, go the extra mile to complete tasks within set time frames and meet individual, team, and organisational targets.

Hostess - Sandflames

(2020-03 - 2021-04)

• Providing an amazing 1-2-1 service to guests on a face-to-face basis
• To present to always be confident, personable, and service focused
• Engaging with customers and build a rapport
• Professional, positive approach at all times
• Delivering an outstanding and personal service to customers
• Working collaboratively with team members
• Dealing with customer request, suggestions, and queries

Sales Consultant (Short term contract) - The Fragrance Shop

(2019-07 - 2020-01)

• Growing sales and creating an outstanding customer experience
• Being customer focussed and ensuring they have the best customer experience
• Working as a team to deliver results
• Checking and attending planned shifts. Providing cover for team members as and when needed.
• Accountable for the prevention of stock loss including damages, theft, breakage, and transaction errors.

Office Assistant (Short term contract) - Waves Properties Ltd

(2019-01 - 2019-06)

• Managing the email support system, replying to enquiries, and logging customer information.
• Calling clients to confirm the status of property sales and check on progress.
• Using bespoke software to track a property's journey and update the database accordingly.
• Assisting in developing and maintaining partner relationships, resolving any issues in a timely manner and escalate through the appropriate channels if necessary.
• Assisting the team with administrative duties on a day-to-day basis.
• Multi-tasking prioritising and often switching quickly between tasks
• Demonstrating a high level of accuracy, following processes, and managing queries efficiently
• Speaking over the phone, basic negotiating and providing a good overall customer experience
• Ability to Think on my feet and responding to queries, problems, and questions promptly

Child Minder - Koru Kids

(2017-05 - 2017-12)

• Being fun-loving, sociable and having lots of energy
• Co-ordinating activities, supervising homework and childcare duties
• Following a strict routine and ensuring that children are happy and safe at all times

Carer & Support Worker - Sudbury Elderly Centre

(2016-10 - 2017-04)

• Helping with personal care, this included washing and dressing patients
• Preparing meals
• Supporting with medication, shopping, escorting to various appointments and providing companionship

Double Espresso Training (2022-01)

National Diploma in Dental Nursing - Dental Nursing - North London Dental Centre (2020-11 - 2021-11)

Holland Park School (2012-09 - 2017-06)