McKenna

I am a positive, motivated, and hardworking individual with over three years of customer service experience across retail, hospitality, and fast-paced environments. I currently work as a Self-Scan Assistant at Tesco, where I provide excellent customer service and work efficiently under pressure. I also have previous front-of-house restaurant experience, including barista training, and have developed strong communication, teamwork, and multitasking skills.

Tesco Colleague - Tesco

(2025-10)

• Deliver excellent customer service while assisting customers using self-service checkouts.
• Resolve customer queries and checkout issues quickly and professionally.
• Work efficiently in a fast-paced retail environment while maintaining high standards of service.
• Handle cash and card transactions accurately.
• Build strong communication, problem-solving, and teamwork skills through daily customer interaction.

Food Processor - Krispy Kreme

(2024-09 - 2025-10)

• Work efficiently in a high-speed production environment, meeting quality standards under time pressure.
• Collaborate with team members to maintain a smooth workflow.
• Strengthened adaptability and problem-solving skills.

Front of House - Cucina Balloch

(2022-06 - 2023-08)

• Delivered excellent customer service in a busy restaurant.
• Gained barista training and hands-on coffee preparation experience.
• Developed multitasking skills while maintaining cleanliness and high service standards.
• Strengthened teamwork and communication during busy periods.

Community Magazine Distributor - Community Advertiser Ltd

(2020-10 - 2022-03)

• Met monthly delivery deadlines, demonstrating reliability and a strong work ethic.
• Built time management and organisational skills by preparing and distributing magazines and flyers.
• Developed communication skills through interacting with the public and confirming deliveries.

BA (Hons) - Geography, Society, and Environment - Heriot-Watt University, Edinburgh (2023-09)