Megan Eaton

Organised and detail-oriented graduate with a BA (Hons) in Politics and International Relations (2:1), seeking to support Croydon Council as a Housing Enforcement Assistant. I bring strong administrative, communication, and problem-solving skills developed through academic study and fast-paced customer service roles. Experienced in liaising with the public, handling sensitive data, and working collaboratively within a team.

Eager to apply my commitment to public service and community wellbeing by supporting the enforcement of housing standards and policies.

Assistant Manager at Blackbird Bakery (2023-07 – Present)

• Supervise daily operations and support the team in delivering efficient, high-quality service.
• Resolve customer queries and complaints with professionalism and clarity.
• Maintain accurate records, stock levels, and performance reports to support decision-making.
• Train new staff on company policies and procedures.

Barista at Blackbird Bakery (2022-07 – 2023-01)

• Delivered exceptional customer service in a high-pressure environment, improving satisfaction and loyalty.
• Managed daily preparation and sales, handling high volumes of transactions and customer interactions.

Bartender and Waitress at Spearmint Rhino (2021-07 – 2022-06)

• Operated efficiently in a fast-paced, high-volume environment, ensuring compliance with regulations and delivering quality service.
• Developed strong multitasking skills and attention to detail under pressure.

Receptionist at Aspire @ Southfields (2018-03 – 2020-03)

• Acted as first point of contact for visitors and clients, providing information and managing appointments.
• Handled sensitive customer data and processed bookings and payments accurately.
• Promoted services and supported administrative tasks to ensure smooth daily operations.

BA (Hons) in Politics and International Relations – De Montfort University (2018 – 2021)

A-Levels in Geography, Government and Politics, Extended Project Qualification, Travel and Tourism – Southfields Academy (2011 – 2018)

GCSEs in 8 subjects including English Literature, Geography, and Business – Southfields Academy