Accounts Assistant - London - London
(2024-07 - 2026-03)
Promoted internally after strong performance as Receptionist.
- Supported internal and external stakeholders, handling enquiries with clarity, professionalism and discretion
- Maintained accurate records, processed data and completed reconciliations, demonstrating strong attention to detail
- Adapted communication style to suit different teams and personalities
- Demonstrated reliability, initiative and problem‑solving in a busy environment
- Built positive working relationships and supported colleagues with day‑to‑day administrative needs
Receptionist - Oakfield Food - London
(2023-01 - 2024-07)
- Managed a busy reception desk, acting as the first point of contact for all visitors and callers with a professional, welcoming manner
- Handled high volume incoming calls, directing queries efficiently and maintaining exceptional telephone etiquette
- Coordinated meeting room bookings, ensuring smooth scheduling and avoiding clashes
- Managed incoming and outcoming post, including redirecting confidential correspondence to clients accurately and on time
- Supported office administration tasks such as filing, scanning, and maintaining organised records
- Communicated clearly with colleagues across departments to ensure smooth office operations
- Maintained a tidy, professional reception area that reflected the standards of the organisation
Volunteer - Coworking Space Abroad - Abroad
(2022-08 - 2022-12)
- Delivered tours and explained services clearly to new members, building rapport quickly with diverse groups
- Promoted the space and encouraged sign‑ups, demonstrating confidence engaging with new people
- Helped run weekly social events, contributing to a positive and inclusive community culture
- Strengthened independence, adaptability and communication skills
Early Years Practitioner / Teaching Assistant
(2018 - 2022)
- Built strong, trusting relationships with children, parents and colleagues
- Supported individuals with different needs, providing reassurance, structure and encouragement
- Communicated clearly with families and external partners
- Developed patience, emotional awareness and the ability to put others at ease, valuable in HR support roles
Sales Assistant - Claire's Accessories
(2016-12 - 2018-04)
- Delivered high‑quality customer service in a fast‑paced environment
- Completed over 100 ear piercings, supporting nervous customers with a calm, reassuring approach
- Encouraged sales and supported store promotions
