Melissa McWilliam

I am a hardworking, reliable and motivated individual with excellent communication and teamwork skills. I work well under pressure, adapt quickly, and can work independently or as part of a team. I am seeking a full-time position where I can develop my skills, gain experience, and contribute positively to an established organisation.

Cocktail Bartender at Prohibition (2026-07 – Present)

I was responsible for making cocktails and serving guests promptly. I worked across the bar and floor to create a great atmosphere and work in a timely manner. I handled payments and was responsible for opening and closing the venue efficiently and to a high standard.

Team Member at Spinners (2026-03 – 2026-04)

My duties included opening and closing the bar and upholding cleaning standards. Prep and stock checking, serving customers efficiently in a fast paced environment. Cooking and cleaning in line with food hygiene and safety. Hosting, cash handling and problem solving.

Bar Staff at J D Wetherspoon PLC (2025-07 – 2025-08)

My duties include pouring and serving drinks, ensuring a clean work environment and replenishing stock. As well as cash handling and glass cleaning.

Bar and Waiting Staff at The Architect (2025-04 – 2025-06)

My roles include waiting on tables and taking orders efficiently, Glass and cutlery polishing and working within a team to provide an excellent experience.

Five Guys Crew Member at Five Guys (2025-01 – 2025-04)

My roles included prepping fresh ingredients and cooking food correctly. Following health and safety procedures and cleaning to a high standard.

Waitress at Turtle Bay (2024-10 – 2025-01)

My role was to take and serve orders efficiently. I also dealt with payments including cash handling. Communicating clearly with customers, and providing a great guest experience was a massive part of my role. I completed opening and closing tasks, in addition to cleaning daily.

Customer Service Assistant at Tenpin Bowling (2024-03 – 2024-06)

My duties ranged depending on section. I moved between reception, bar and kitchen mostly. This included stock check and rotation, cash handling, cleaning and maintenance, and providing excellent customer service.

Customer Service Assistant at Chester picture house (2023-10 – 2024-02)

My duties included cash handling and customer service. I worked in the bar and cafe, serving food and drinks to a high standard. I also worked on the kiosk serving snacks and promoting deals and vouchers that we offered, along with cash handling and cleaning.

Waitress at Toby Carvery (2023-08 – 2023-09)

My role was to greet guests and take their orders, serve food and drinks efficiently in a busy environment and take payments. My role also included cleaning throughout the day and restocking the close to prepare for the next day.

KFC Team Member at KFC (2022-10 – 2023-02)

I worked well as part of a team to provide a great service to customers, and fast food. I had multiple roles from cash handling, food assembling, using fryers, while also serving and greeting customers with a friendly face. I worked in a fast paced environment creating quality service.

Food and Beverage Assistant at Chester Zoo (2022-06 – 2022-09)

I was a seasonal assistant working in the coffee shops and kiosks. I served customers food and beverage's, cash handled and cleaned. I worked in a busy environment, supporting customers with their needs and having a positive attitude.

Waitress at Hickory's Smokehouse (2021-07 – 2021-09)

My duties included overseeing a section of tables, taking orders and providing excellent customer service. Running food and beverages across the restaurant. Cash handling and cleaning.

Volunteer Worker at British Legion (2017-09 – 2019-11)

I volunteer for the British Legion, my duties include working as part of a team within supermarkets collecting donations for the poppy appeal. I enjoy working with the general public and find it motivating that my work is for a good cause. Once money is collected I pass it on straight to my proposed manager. I am trustworthy and flexible with regards to hours and days and adhere to company policy and procedures.

Shop Assistant at B&M Retail store (2018-09 – 2018-10)

I was responsible for stock rotation this involved being in charge of a number of aisles ensuring that stock was replenished and price tags correct. I made sure displays looked appealing and the area was tidy and kept free from hazards. I was polite and helped customers with any shop floor enquiries.

Employability, Creative Craft, Level 2 English in Level 2 English – Power in partnership (2018-09 – 2019-07)

GCSE in Maths, English language, English literature, Science, Geography, German, Art, Drama – Helsby High School (2013-09 – 2018-06)