Melissa Sales

Hairdressing Trainer with extensive teaching and salon experience

Talent

Heathside, Runcorn Road, Little Leigh, CW8 4RUMember since May 26, 2026

HairdressingCustomer serviceHealth and SafetyEquality and DiversityBalmain Hair ExtensionsSafeguardingConsultationData protectionICT

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HairdressingCustomer serviceHealth and SafetyEquality and DiversityBalmain Hair Extensions

About

I am a highly organised, dedicated and adaptable person with a proven ability to engage people and form good relationships with others. My career that I have focused on has given me a range of transferable skills, I am sociable and interactive with people, I have excellent customer service skills as I enjoy engagement with all people from different walks of life. I work well as a team as well as individually. I am reliable, honest and trustworthy with a strong work ethic.

Experience

Hairdressing Trainer - Evolve Academy Ltd - 2 New George Street, Manchester M4 4AE

(2019-04)

Prepare, deliver and assess hairdressing theory and practical session in line with delivery model in the workplace of the learner
Embed functional skills and core values into every session
Always promote Equality and Diversity
Ensure compliance with awarding body regulations and standards
Provide education guidance, safeguarding student welfare and discipline in accordance with company policy
Invigilate City and Guilds exams
Ensure all work undertaken is in line with Health and Safety rules and policies
Ensure additional learner support needs are addressed
Develop and maintain good working relationships with employers
Participate in standardisation and team meetings
Participate in the graded observation processes of the company

Hairdressing Tutor - Associated Training Solutions - 93 – 97 Lancaster Road, Preston, PR1 2QJ

(2018-04 - 2019-09)

Hairdressing Educator - Alan Howard - 2 S Park Business Park, Hamilton Road, Stockport, SK1 2AE

(2017-09 - 2018-04)

Plan, prepare and deliver colour and product knowledge to current hairstylists within the salon or at the Alan Howard branches
Educate according to the needs, abilities and achievements of the individual stylist
Provide professional guidance and advice to stylists on educational or social aspects of their further development, providing information from sources of expert advice
Communicating and cooperating with team members and salon owners
Participating in regular Education and sales meetings to keep up to date and current
Ensure and promote health and safety throughout salon visits and in branch courses
Work my own diary to fit the needs of salons and stylists within the areas I travel

Hairdressing Lecturer - Buxton and Leek College - Stockwell Street, Leek, Staffordshire, ST13 6DP

(2016-11 - 2017-09)

Hairdressing Lecturer - Newcastle Under Lyme College - Kuntton Lane, Newcastle, Under Lyme, Newcastle, ST5 2GB

(2010-06 - 2016-09)

Hairdressing Lecturer Trainee - Stoke on Trent College - Stoke Road, Hanley, Stoke on Trent, ST4 2GD

(2008-06 - 2010-09)

Hairdressing Stylist - Esporta Health and Fitness - Festival Park, Festival Way, Stoke on Trent

(2008-01 - 2010-12)

Hairdressing Stylist (self-employed) - The Works - Getliffes Yard, Leek, Staffordshire

(2006-01 - 2008-12)

Hairdressing Stylist (junior) - The Academy - Getliffes Yard, Leek, Staffordshire

(2003-01 - 2006-12)

Deliver all hairdressing services in line with the service standards of the salon
Ensure high levels of customer service are delivered and maintained to ensure happy customers
Support and assist colleagues within the salon
Ensure the salon is operating to time and maximise commercial profitability
Book customers appointments with efficient time allocated for each appointment
Promote services and facilities to maximise profit and raise company profile
Provide thorough consultations, advice, and relevant hair and skin test to customers
Ensure the quality standards and performance are always met including presenting a positive image
Undertake general cleaning duties to ensure the salon is kept to a high standard of cleanliness and in accordance with the health and safety standards for safe working practices
Operate cash and card machine to receive payments from customers
Update Continuous Professional Development on a regular basis to keep skills current
Always carry out all duties in accordance with data protection and equality and diversity policies

Waitress - Raymondo's - Russell Street, Leek, Staffordshire

(2000-01 - 2002-12)

Waitress - Red Lion - Anchors Lane, Thorncliffe, Leek

(1998-01 - 2000-12)

Greet guests in a friendly, professional manner, high level of customer service
Answer questions about menu items, food sensitivities and food substitutes
Giving customer suggestions for food and drinks and explaining special menu items
Communicating with customers to ensure satisfaction and resolve any complaints
Process customer payments