Michael Drummond

Data Analyst Apprentice

Talent

CramlingtonMember since September 17, 2026

Microsoft ExcelPower BISQLData quality principlesDatabase designData modellingData governanceCommunicationProblem-solvingManagement reportingBookkeepingBank ReconciliationPurchase Order Processing

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Microsoft ExcelPower BISQLData quality principlesDatabase design

About

Having recently completed a Level 4 Data Analyst apprenticeship with a Merit grade, I have developed strong organisational, time-management, communication and problem-solving skills through my professional experience. I am accustomed to managing competing priorities, working to deadlines, maintaining accuracy and taking responsibility for both routine and ad-hoc tasks. I have been driving since 2008 and have always enjoyed driving, particularly longer journeys and the opportunity to explore new places.

I am now looking to turn this interest into a new career within transport and delivery. I am keen to bring the reliability, organisation, attention to detail and responsibility developed throughout my career into a practical role where driving and customer service are central to my work.

Experience

Data Analyst Apprentice at Newcastle Building Society (2022-09 – Present)

My role is to support Newcastle Financial Advisers by delivering management information, analysing business data and identifying opportunities to improve operational performance. During my apprenticeship I have developed technical knowledge across the data analysis lifecycle, applying analytical techniques to support business decision-making.

Producing daily, weekly and monthly Management Information reports using Microsoft Excel and Power BI to monitor team performance and identify trends, anomalies and areas for improvement.
Gathering and interpreting business requirements to develop reporting solutions that meet stakeholder needs and support operational decision-making.
Applying data quality principles including validation, cleansing and consistency checks to ensure accurate and reliable reporting.
Developing knowledge of SQL during studies to query, manipulate and extract data from relational databases for analysis and reporting purposes.
Utilising R during studies to explore, analyse and visualise datasets, applying statistical techniques to generate meaningful business insights.
Gaining an understanding of structured and unstructured data, database design, data modelling and the end-to-end data lifecycle, from data collection through to reporting and governance.
Presenting analytical findings through dashboards, reports and visualisations tailored to technical and non-technical stakeholders.
Ensuring compliance with GDPR and organisational data governance requirements when handling confidential and sensitive information.
Managing ad-hoc analytical projects while maintaining delivery of routine reporting commitments and meeting business deadlines.

Payments Assistant at Your Homes Newcastle (2013-10 – 2022-08)

Within this role I processed payment of Your Homes Newcastle's bills. This involved a variety of areas, which included:

Invoices relating to repairs and maintenance of the housing stock.
Utility bills of void properties.
Invoices from stationery suppliers.
Investigations invoices to ensure the right company is paying the correct invoice.
Liaising with suppliers on outstanding orders.
Invoices are checked to make sure items have been received, and the price/quantities are correct then processed on the Purchase Order Processing Tool.
Monthly reconciliation of charity grants and provide managers with monthly breakdown regarding the current balance of charity grants.
Processing staff mileage and expenses claims.

Finance Business Technician (Secondment) at Your Homes Newcastle (2018-05 – 2020-08)

Within this role, I provided management reporting, budget support, and evaluated key business initiatives. My duties included: