Michele Salis

Accomplished and commercially driven Luxury Retail Management professional with 11 years of expertise directing high-end jewelry boutiques, complemented by extensive senior operational leadership within premium London establishments. Proven track record of maximizing store profitability, managing substantial annual budgets exceeding £3M, and leading high-performing teams of up to 36 staff members. Expert in prestigious clienteling (CRM), visual merchandising, and building long-term trust with discerning clients.

Motivated to leverage this dual expertise in luxury service and commercial operations to deliver exceptional value for The Watches of Switzerland Group.

Assistant Restaurant Manager at Josephine Parisian Bistrot (2025-04 – Present)

• Managed daily business operations of a prestigious high-volume establishment, ensuring impeccable standards of luxury service for 270 to 310 covers daily.
• Developed and executed HR strategies, personally training 50% of the current staff and mentoring junior members into leadership roles.
• Optimized workforce productivity and operational costs through strategic rota planning, balancing labor expenditure against peak trading windows.

General Manager at Rossopomodoro Restaurant, London (Flagship) (2023-05 – 2025-01)

• Directed complete P&L accountability for the flagship location, successfully managing a £245,000 monthly budget and maintaining a £3M+ annual turnover.
• Implemented procurement audits and structured new processes, successfully stabilizing total labor spend at a lean 34%.
• Led and motivated a diverse team of 27 employees, ensuring absolute alignment with premium brand standards and performance KPIs.

Assistant Manager at Frescobaldi (2022-01 – 2023-05)

• Supported the General Manager in elevating day-to-day operations, ensuring seamless client flow and premium brand execution during high-pressure shifts.
• Upskilled front-of-house staff to deliver bespoke, high-touch client experiences, maximizing customer retention and spend-per-head.
• Controlled inventory management, coordinated high-end supplier relations, and handled daily financial reconciliations.

Assistant Manager (Support Manager) at Zia Lucia Restaurants (2021-06 – 2022-01)

• Coordinated operations as a mobile leader across 4 distinct premium locations, maintaining strict brand consistency, commercial alignment, and operational excellence.

Store Manager at Stroili Oro Jewelry Retail (2010-03 – 2021-01)

• Managed multi-site commercial operations within a premium jewelry network, holding full accountability for a team of 36 employees and local market expansion.
• Executed strict luxury visual merchandising guidelines and analyzed complex retail KPIs to consistently outpace regional growth targets.
• Increased revenue targets by 33% during critical peak Christmas periods by leveraging high-end clienteling, seasonal trends, and VIP relationship strategies.

Diploma in Accounting and Economics – School of Accounting, Cagliari, Italy