Michelle Freestone

I am interested taking on greater responsibility with managing social events and building upon my current experience in the hospitality sector. Particularly I have an interest in managing unique social events such as seated dinning based on media and silver service with refreshing twists.

Front of house - Bedford Lodge, New Market - New Market

(2025-09)

• Silver service with specialist events. These include weddings, bridal parties, conference and themed nights that require high quality service across all areas.
• Managing front of house regularly in which responsibilities include dietary requirements, overseeing kitchen to table service, talking to customers.

Supervisor - Stockbrook Manor

(2024-03)

• Responsible for running nightly events where I would co-ordinate other members of staff.
• Interacting with clients leading up to events to organise special requests.

Front of house - Stockbrook Manor

(2023-01)

• Silver service with specialist events. These include weddings, bridal parties and themed nights that require high quality service across all areas.
• Managing front of house regularly in which responsibilities include dietary requirements, overseeing kitchen to table service, talking to customers.
• Deputy manager when owner was not present which is very similar to normal responsibilities.
• Leading staff training for new hires whereby they are shown how to conduct themselves, how to serve the clients and correct procedures for emergencies.
• Leading dry hire events where responsibilities include safety of clients and managing the night from a manor perspective.

Silver service specialist - Newland Hall

(2022-01 - 2023-12)

• Silver service with specialist events. These include weddings, bridal parties and themed nights that require high quality service across the staff.
• Beginning to manage front of house regularly in which responsibilities include dietary requirements and overseeing kitchen to table service.

Self-employed online florist - Willows Floral Design

(2019-01)

Self-employed online florist specialising in mainly wedding flowers, arrangements and accessories.

• Regularly working directly with couples on colours, type of flowers and other specific ideas.
• Keep track of finances and regularly run costings report to determine financial stability of the business.
• Designing website and maintaining site accessibility.

Nursery staff - Crowther Nurseries

(1996-01 - 1998-12)

• Looked after stock which involved regularly rotating, watering and deadheading plants
• Taking in weekly deliveries whereby stock was moved to the stock room then once processed moved to the plant bays.
• Severed customers at point of sale.

Back-room florist - Selfridges

(1993-01 - 1996-12)

• Back-room florist whereby I was part of the team making flower arrangements for high profile clients
• Working with high profile clients where an extra level of discretion and professionalism was required.

Basic Floristry - Floristry - Waterloo College (1989-01 - 1991-12)

Advanced Floristry - Floristry - Harlow College (1991-01 - 1993-12)

Refreshers course - Basic Floristry - Writtle College (2003-01 - 2004-12)