Michelle McGregor

I am an extremely hard working and friendly individual who enjoys communicating with others from different cultures and backgrounds. Over the past 5 years I have worked in childcare and worked with various ages of children. Prior to working in childcare I mainly worked in customer facing roles gaining skills in communication and also reception duties as well as other key skills.

I embrace challenges, pushing myself to learn new skills as I am very keep to develop and progress in my career. I hold a Full, clean driving license. Fully qualified in First Aid and am also a qualified pool responder.

Practitioner at GREAT WESTERN PRE-SCHOOL (2021-06 – Present)

After working in the leisure industry I made the career change to a role more suited to me in Childcare. During my time in this role I have obtained my SVQ Level 3 – Children and Young People.

• Working as part of a team
• First Aid Qualified
• Infection Prevention and Control
• Manual Handling
• Food Hygiene

SUPERVISOR at ABERDEEN ALTENS HOTEL – LEISURE CLUB (2018-11 – 2021-06)

After being with the company 10 months I was promoted to Leisure Club Supervisor giving me more roles and responsibilities. I also worked as Acting Leisure Club Manager for one month in January 2020 when my manager moved on. Key tasks include:

• Opening and Closing of the Club
• Cash Handling – Opening float and cashing up
• Delegation of duties to staff members
• Processing and management of membership renewals, monthly direct debits, unpaid/ cancelled direct debits
• Weekly reporting to management
• Conducting pool tests and maintaining plant room to keep club running to the required high standards
• Stock controls for cleaning materials to ensure hygiene levels are met
• Customer relations with a strong rapport with gym members and hotel guests

LEISURE ATTENDANT at ABERDEEN ALTENS HOTEL – LEISURE CLUB (2018-02 – 2018-11)

• General cleaning to maintain high levels of hygiene within the club
• Cash handling
• Dealing with member enquiries

SUPERVISOR/LEISURE ATTENDANT at ABERDEEN ALTENS HOTEL – LEISURE CLUB (2018-02 – 2021-06)

COLOUR TECHNICIAN at CAch-ca hair studio (2017-07 – 2018-10)

• General reception duties
• Hair colour specialist
• Hair stylist
• General Cleaning and maintenance of salon

SENIOR COLOUR TECHNICIAN at ISPIRO HAIR SALON (2016-04 – 2017-07)

• Colouring and styling hair
• Providing advice to customers on different hair treatments
• Upselling store products to clients

JUNIOR COLOUR TECHNICIAN at ISPIRO HAIR SALON (2015-04 – 2016-04)

After my first year at collage I moved hairdressers to specialise in Hair Colouring. With the change it gave me the opportunity to specialise in colour and one day move to Senior Colour Technician. Key Tasks in this role were as follows:

• Cutting hair, Colouring hair and styling hair (Under Supervision)
• Providing advice to customers on different hair treatments

VARIOUS ROLES at ISPIRO HAIR SALON (2015-04 – 2017-07)

JUNIOR HAIRDRESSER at ISHOKA HAIR SALON (2014-04 – 2015-04)

Upon starting with Ishoka I began a 2 year collage course to achive my Hairdressing Level 3 Qualification. In my role as a Junior Hairdresser under supervision my responsibilities included:

• Cutting, Colouring and styling hair
• Providing advice to customers on different hair treatments they can have
• Selling hair products that the salon have
• Cleaning the salon
• Getting towels ready to be washed and making sure clean towels always out and the salon is prepared for the next customer

LAUNDRY ASSISTANT at THISTLE HOTEL ALTENS

Undertaking a work experience placement, gaining valuable experience within a variety of areas including customer service, stock control and administration

• Liaised with department heads regarding day-to-day issues
• Interacting with guests and fellow team members
• Working as part of a team

SVQ LEVEL 3 in Children and young people (2024)

HAIRDRESSING LEVEL 3 in Hairdressing – ABERDEEN COLLAGE (2014 – 2016)

VARIOUS QUALIFICATIONS in General Education – KINCORTH ACADEMY (2006 – 2012)

Standard Grade in Administration – KINCORTH ACADEMY (2006 – 2012)

Standard Grade in English – KINCORTH ACADEMY (2006 – 2012)

Standard Grade in Mathematics – KINCORTH ACADEMY (2006 – 2012)

Intermediate 1 in Biology – KINCORTH ACADEMY (2006 – 2012)

Intermediate 1 in Mathematics – KINCORTH ACADEMY (2006 – 2012)

Intermediate 1 in Home Economics – KINCORTH ACADEMY (2006 – 2012)