Training and Environmental support manager
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A dedicated and energetic professional with extensive experience in customer service and the construction industries. Skilled in thriving under pressure, delivering excellence, and driving process improvements. Experienced in team leadership, compliance, and project management, with a proven ability to adapt to evolving business needs and deliver results. I am passionate about building strong relationships both with colleagues and customers.
Proficient in fast-paced, high-pressure environments with strong attention to detail
Expertise in compliance standards (ISO 14001, 9001, and 50001
ERP system implementation and training (JD Edwards)
Exceptional customer service and stakeholder management
Process streamlining and administrative efficiency
Project management and team leadership
ILM Level 3 Leadership & Management qualified
ISO Standards Training (14001, 9001, 50001)
EMS Training and Auditing
Various internal certifications in ERP systems, CRM software, and team management
