Mihir Patel

Motivated and customer-focused retail volunteer with 1.5 years of hands-on experience supporting daily shop operations, delivering excellent customer service, and maintaining organised stock areas. Known for reliability, strong communication, and the ability to work efficiently in fast-paced environments. Now seeking to bring these skills into retail assistant or administrative support roles, with strengths in organisation, teamwork, and accurate record-keeping.

Retail Volunteer - Barnardo's and StartProfile - Leicester

(2021-01 - 2022-12)

• Assisting customers on the till, providing excellent and efficient customer service, and solving enquiries
• Handling customer phone calls, arranging donations for the business in a warm, welcoming manner, providing phone etiquette
• Organising and maintaining the shop, to allow customers to find what they need easier, and guiding them if they need a specific item
• Working behind the scenes, getting clothes and item ready for sale, labelling and bringing them to the storefront
• Organised environmental cleanup tasks to declutter Leicester with a sustainable approach – minimalising waste, planning for the future and promoting a reusing & recycling approach
• Collaborated with local businesses to implement new ideas to promote economic growth
• Developed communication and leadership skills by planning events that help Leicester

Retail Volunteer - Barnardo's and StartProfile - Leicester

(2026-01)

Retail Assistant - Premier

(2019-01 - 2019-12)

• Provided friendly & helpful customer service in busy retail environment
• Handled cash & card payments accurately at the till
• Assisted customers with product queries & purchases
• Ensured and maintained a clean and organised work environment - restocking

3 A Levels (2025-12)

10 GCSEs - English and Maths (2021-12)